Lava Flow Prescription Medicine Delivery Plan Implemented

In response to the current June 27th Lava Flow projections that expect the lava to reach Highway 130 sometime this month, Bay Clinic and Walgreens Pharmacy have put a delivery service plan in-place that will ensure continued access to prescription medication for the residents of lower Puna. The pharmaceutical delivery service will be launched on Monday, December 29, 2014 out of Bay Clinic’s Pahoa Family Health Center located at 15-2866 Pahoa Village Road.

lava medsWalgreens Pharmacy personnel will dispense prescription medications Monday through Friday out of the Pahoa Family Health Center from 3PM to 6PM. Same day prescription delivery must be ordered by 1PM that day; any prescriptions ordered after 1PM will be delivered the following workday. There will be no delivery services at the Pahoa Family Health Center on Saturday, Sunday, or holidays. Walgreens will call patients to arrange delivery and pick-up of prescriptions. Due to state pharmacy policy, CII-CV prescriptions will be required to be picked-up from the Walgreens store location.

“This delivery service will continue as long as Railroad Avenue remains unaffected by the lava flow,” said Harold Wallace, Bay Clinic CEO. “We are working on other alternative delivery options should Railroad close due to the lava flow.”

For additional pharmacy delivery service information, please contact Lovisa Baysa at Bay Clinic Pahoa Family Health Center, 965-9711.

Bay Clinic CEO Resigining to Become CEO of AlohaCare

Bay Clinic’s Chief Executive Officer Paul Strauss announced today that he will be resigning from his post and leaving Hawaii Island at the end of January. Strauss will serve as the new Chief Operating Officer for AlohaCare, Hawaii’s third-largest health plan administrator based in Honolulu.

Strauss joined Bay Clinic, Inc. in 2007 following a tumultuous time for the Hilo-based nonprofit. During his five year tenure as CEO, Strauss provided the instrumental guidance needed to stabilize and grow Bay Clinic’s infrastructure and care capacity.

According to Bay Clinic’s Board Chair Mike Gleason, Strauss helped bring focus to the vision and mission of Bay Clinic in meeting Hawaii Island’s need for affordable health care, enhancing service delivery and bolstering the organization’s financial position.

“We gladly credit our successes to Paul,” commented Gleason. “Thanks to his tireless, visionary leadership, Bay Clinic is stronger than ever. We are grateful for his service to the organization and to our patients. He will be missed. Fortunately, we are more prepared than ever to continue to grow to serve our community with a new CEO.”

Under the leadership of Strauss, Bay Clinic has grown from four to eight Family Health Center service sites, experienced a 29% increase in patients and a 46% increase in patient visits. He helped expand staffing from 95 in 2006 to 155 today. Strauss dedicated much of his time to nurturing relationships with academic partners and as a result, Bay Clinic now hosts over 200 interns each year. These internships provide valuable experience for pharmacists, nurses, counselors, social workers, dentists and physicians while simultaneously cultivating a new generation of health care workers dedicated to public health and community service.

Bay Clinic’s 10-member community-based Board of Directors is conducting a full search for the next CEO. “The board has already started the process,” reported Gleason. “We will conduct a thorough search for the right candidate to help Bay Clinic continue on in the direction inspired by Paul. The pursuit of excellence, care and compassion does not end here.”

True to form, Strauss is sparing no time and will begin his new role at AlohaCare immediately after his departure from Bay Clinic. He remarked that the decision to leave was a difficult one, influenced by a desire to help nurture the statewide healthcare delivery system for those most in need and to be closer to family on Oahu. As COO of AlohaCare, the health plan that serves Medicaid / Quest beneficiaries, Strauss will continue to work with Community Health Centers including Bay Clinic.

A farewell luncheon is being hosted by Bay Clinic staff on Thursday, January 12th at the Church of the Holy Cross in Hilo from 11:00 a.m. to 12:00 p.m. Those who wish to thank him for his service to our community are invited to attend. For more information, please contact Monica Adams at or call (808) 961-4080.

Ka’u Family Fun Fest Raises $51K for Local Community Health Center

Media Release:

In a festive gathering of what can only be described as ohana, the families of O Ka’u Kakou and Bay Clinic, Inc. recently shared a meal to celebrate the first annual Ka’u Family Fun Fest held in June. The Ka’u-based community festival drew crowds from all over Hawai’i and raised over $51,000.  The funds will benefit the construction of a new Bay Clinic Ka’u Family Health Center building in Na’alehu.

From Left: Paul Strauss, Bay Clinic Chief Executive Officer; Monica Adams, Bay Clinic Director of Development and Regulatory Affairs; Raylene Moses, O Ka'u Kakou Board Treasurer; Wayne Kawachi, O Ka'u Kakou Board President; Michael Gleason, Bay Clinic Board of Directors Chair; Jason Ferreira, Bay Clinic Director of Health Information Technology; Doede Donaugh DO, Bay Clinic Ka'u Family Physician

Representatives from O Ka’u Kakou, Wayne Kawachi, President of the Board of Directors and Raylene Moses, Board Treasurer and Ka’u Family Fun Fest Race Chair, announced the final results of their fundraising efforts and presented the official check to Michael Gleason, Bay Clinic Board of Directors Chair.

“This is so much more than a gift to Bay Clinic,” stated Mike Gleason upon accepting the check. “This is a gift for Ka’u. For Hawai’i. For us all. This is the meaning of malama. We are so grateful.” He went on to say that the improved access to health care for the Ka’u community will benefit the entire Bay Clinic service area of East and South Hawai’i. The new clinic building will allow for double the staff and available patient visits in Ka’u.

Bay Clinic’s CEO Paul Strauss expressed his own gratitude to all members of the O Ka’u Kakou Board of Directors, including June Domondon, Nadine Ebert, Jeanette Howard, Carol Massey, Katherine Okamura, Fred Ramsdell, Scott Stabo, Myra Sumida and Walter Wong Yuen.  He also thanked additional members of the Ka’u Family Fun Fest planning committee for their efforts, including Monica Adams, Tanya Aynessazian, Melissa Corrao, Guy Enriques, Yvonne Gilbert, Dixie Kaetsu and John Replogle.

The Ka’u Family Fun Fest was held June 11, 2011 and included a Half Marathon, 10K and 5K races as well as tournaments, music, a silent and live auction featuring Mayor Billy Kenoi, and an entire day of healthy, family-friendly activities.  Staged at the Na’alehu Park in Ka’u, the event drew over 1,000 attendees including many international participants.

Bay Clinic is continuing to accept donations for the Ka’u Family Health Center building fund at  Founded in 1983 as a grass roots health center, Bay Clinic is now one of the largest nonprofit health care providers on Hawai’i Island with seven service sites providing primary care, mental health counseling, family planning, pediatric and prenatal care, dental services and community outreach for the districts of Puna, Hilo, and Ka’u.

Plans for the second annual Ka’u Family Fun Fest are already underway though a date has not yet been announced. The public is encouraged to contact the planning committee at for information on sponsorship and volunteer opportunities.

Bay Clinic Announces New Medical Director

Media Release:

Board Certified Occupational Health Physician Fatima C. Phillips, MD, PhD, MPH, has been named the new Medical Director of Bay Clinic, Inc.  Dr. Phillips has already begun to implement what she describes as a “whatever it takes” approach to her new position.

“We couldn’t be happier to have her on board,” said Paul Strauss, Bay Clinic CEO.  “Dr. Phillips comes to us with a wealth of training and experience, extensive medical knowledge and a strong track record of leadership.  She is passionate, determined and committed, and has already become an indispensable addition to our extraordinary team of providers.”

Dr. Phillips accepted the position of Medical Director effective September 1, 2010.  Her impressive professional history includes serving as Director of Occupational Health Support for NASA, Medical Director for both Boeing and General Motors, and Director of Health Services for the US Army.

When asked about her new priorities, Dr. Phillips said “I can’t emphasize that enough that the patient comes first.”  She stated that “the providers currently working for the Bay Clinic are really good with their patients, I know that they care.”  She plans to focus on recruiting, retaining and mentoring new providers to integrate into the existing team of medical professionals.

Dr. Phillips is a graduate of The Johns Hopkins University, the University of Southern Illinois and Saint Mary’s College in Notre Dame, Indiana.  She most recently held the position of Medical Director at Clinical Research Solutions, Inc., a private occupational health and family medicine clinic on Merritt Island in Florida.  She also served as the Principal Investigator in more than 100 clinical trials while working as a consultant physician for the Transportation Safety Administration (TSA), Accelovance Corporation, Comprehensive NeuroSciences, Inc., and the US Department of Energy Republic of Marshall Islands Special Medical Care Program.

Bay Clinic, Inc. is a network of federally-qualified nonprofit community health centers with seven service sites in the districts of Hilo, Puna, and Ka`u.  Founded in 1983, the Bay Clinic is one of the largest healthcare employers and nonprofit service organizations on the Island of Hawaii, providing primary healthcare, mental health counseling, family planning, pediatric and prenatal care, dental services and community outreach to the rural underserved.

Bay Clinic Celebrates National Child Health Day with First Annual “Healthy Keiki Day”

Media Release:

To raise awareness about the importance of National Child Health Day, the Bay Clinic Family Health Centers will sponsor its first annual Healthy Keiki Day on Saturday, October 2nd.  This free community festival will be held at the Keaau Community Center, located behind the police station at 16-186 Pili Mua Street, from 9:00 a.m. to 2:00 p.m.  Healthy Keiki Day will be filled with fun, food, entertainment, and the chance for families to learn everything they need to know to help keep their children healthy, happy and safe all year long.

Celebrated the first Monday each October, National Child Health Day is an annual observance created to bring to light the many issues related to the development and well-being of children. In his 2009 Child Health Day Proclamation, President Barack Obama stated that “healthy children are better equipped to combat illness and to perform well in school, impacting their development well into adulthood. On Child Health Day, we recognize the fundamental importance of health care for our Nation’s children, and dedicate our collective energies to support their needs and those of their families.”

The Bay Clinic’s Healthy Keiki Day hopes to lead the charge in providing easy access to the resources and providers that families need.  Focusing on education, prevention and family fun, they will host an “Ask a Pediatrician” station, dental screenings, a jumping castle, and representatives from local organizations including: Alu Like, Big Island Substance Abuse Council, Boys and Girls Club of the Big Island, Care-A-Van, Hawaii Department of Health, Keaau Youth Business Center, Ku’ikahi Mediation Center, Neighborhood Place of Puna, PATCH, Volcano Art Center, and WIC (Supplemental Nutrition Program for Women, Infants and Children).  Organizations interested in getting involved are asked to contact Monica Adams, Director of Development for the Bay Clinic, at 808-961-4080 or

Bay Clinic, Inc. is a group of nonprofit 501(c)3 federally qualified community health centers with a total of 7 service sites in East and South Hawaii Island, including Hilo, Keaau, Pahoa and Kau.  Founded in 1983, the Bay Clinic operates with over 150 staff and 30 medical, dental, and behavioral health providers.  As one of the largest health care employers and the largest nonprofit on Hawaii Island, the mission of the Bay Clinic is to provide high quality, patient-centered, comprehensive health care that is accessible, affordable, coordinated, culturally competent, and community directed for all.

For more information on National Child Health Day, call the U.S. Health Resources and Services Administration’s Maternal and Child Health Bureau at 1-888-ASK-HRSA (275-4772)

Bay Clinic on Big Island Receives $349,228 in Funding From US Health and Human Services

Three health care centers in Hawaii are getting $1.14 million in federal funding.

U.S. Rep. Mazie Hirono, D-Hawaii, announced Thursday the funding from the U.S. Department of Health and Human Services that will go toward the operating budgets of three Hawaii federally qualified community health centers on Maui, Oahu and the Big Island
…The Bay Clinic on the Big Island will get $349,228 to assist with salary support for the clinic’s multisite community health system…