HCFCU Adjusting Some Financial Services

Hawaii Community Federal Credit Union (HCFCU) announced today it is adjusting some of its financial services to adhere to the state’s Stay-at-Home Order and health recommendations. Financial institutions are deemed an essential service and HCFCU will remain open with the following adjustments effective Thursday, March 26:

APPOINTMENTS ONLY – In-branch services will be by appointment only at all locations. Appointments will be taken by phone for all HCFCU branches during normal business hours. These appointments can be scheduled for cash withdrawals, online banking enrollment, money orders, cashier checks and safety deposit boxes.  To make an appointment, call 930-7700.

KUPUNA HOURS – HCFCU is initiating special hours for seniors and those most at risk.

  • At its Kaloko Branch, between 10 a.m. and 11 a.m.
  • At all other branches, between 8:30 a.m. and 10 a.m.

E-BANKING – HCFCU members are encouraged to use online or mobile banking when possible.

TEMPORARY SUSPENSION OF SHARED BRANCHING– To ensure HCFCU can accommodate its members’ needs, shared branching services or transactions will be temporarily suspended.

REGULAR DRIVE-UP SERVICE HOURS – HCFCU members are encouraged to use its drive-up services to make a single transaction.
Hilo Branch Drive-Up Hours
Mon. – Thu.: 8:30 a.m. – 4:30 p.m.; Fri.: 8:30 a.m. – 5 p.m.

Kailua Branch Drive-Up Hours
Mon. – Thu.: 7:30am – 5pm; Fri.: 7:30 a.m. – 6 p.m.

Kaloko Branch Drive-Up Hours
Mon. – Fri.: 8 a.m. – 6 p.m.
For information about HCFCU, visit https://www.hicommfcu.com.

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