FHB Reducing Number of Banking Locations

First Hawaiian Bank sent the following e-mail to it’s customers on Wednesday, March 25, 2020:

We recognize that you, our customers, are counting on us for the financial support and stability that is such an important part of managing the impacts of COVID-19. As we closely monitor this pandemic, we are taking the necessary steps to help protect the safety and well-being of our customers and employees. 

In support of the “stay-at-home, work-from-home” measures implemented by the State of Hawaii, and to reduce the person-to-person contact between our customers and employees:

On March 26, 2020 we will be reducing the number of locations that offer full-service banking and regular business hours.

Through this transition, ATMs, access to safe deposit boxes and night depository services will continue to be available at all of our branch locations in Hawaii, Guam and Saipan. 

In conjunction with this change, at our full-service branch locations, we will be reserving the first hour of service to assist seniors and those who are at the highest risk.

This decision was made so we could protect the health and well-being of our customers and employees while providing a safe environment to serve your financial needs.

We also continue to encourage all customers to take advantage of FHB Online and FHB Mobile Banking* to access your account from the safety and convenience of your home. Learn how at www.fhb.com/digital.

We are committed to assisting you as we navigate the hardships caused by this pandemic. Please check our website regularly for updates and a list of full-service branches that are ready to serve you at www.fhb.com/covid19.

Leave a Reply

Your email address will not be published. Required fields are marked *

I do this to keep the spammers away * Time limit is exhausted. Please reload CAPTCHA.