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More than 1,000 Enroll in Hawaiian Electric Companies Time-of-Use Rates Program

As of Dec. 2, 1,008 customers had signed up for the Hawaiian Electric Companies new Time-of-Use rates, a program that will charge customers less for power used during the day – when solar energy production is highest – and more at night.

helco-new-logo-2The Hawaii Public Utilities Commission (PUC) set a limit of 5,000 customers for the program, meaning 20 percent of the total enrollment has already been reached.

Developed under the direction of the PUC, this program provides customers with an opportunity to save money if they shift their energy use to daytime hours. For example, customers who do laundry, cook, or heat water during the day may be able to save. Customers who charge electric vehicles or energy storage systems in the day may also benefit.

The amount of savings, if any, will depend on how much a customer can shift the use of electricity from night to day. As a result, this program may not fit the needs of all customers.

As directed by the PUC, this program is voluntary and will run for two years. The rates are only available to residential customers.

Participating customers will receive information on their bills that compares their costs under this program and the standard residential rate for electricity. Customers may opt out of the program if they feel it isn’t the right fit for them.

To enroll or for more information, go to www.hawaiianelectric.com/timeofuse or call:

  • Oahu: (808) 548-7311
  • Maui: (808) 871-9777
  • Molokai and Lanai: 1-877-871-8461
  • Hilo: (808) 969-6999
  • Kona: (808) 329-3584
  • Waimea: (808) 885-4605

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