Power Continues to Get Restored to Storm Hit Big Island

Hawaii Electric Light crews continue to make progress on restoring electric service to customers affected by recent severe weather conditions. Crews worked through the night to restore service to approximately 3,300 customers island-wide. All transmission lines were repaired and are back in service.

Shaka For HELCOAbout 1,700 customers are currently without service. Today crews will be working in the following areas: Kaloko, Captain Cook, Holualoa, Kamuela, Hawi, Ahualoa, Honokaa, Kalopa, Paauilo, Nanawale, Hawaiian Paradise Park, Volcano, Upper Puna, Hawaiian Ocean View Estates, and Kau.

The areas from Lindsey Road to Ahualoa suffered substantial damage. Customers in these areas are advised to prepare for an extended outage through Tuesday.

Hawaii Electric Light asks customers who have not yet reported their power outage to call its trouble line at 969-6666. Due to the high call volume, customers may experience a longer wait time before speaking with a representative. The company sincerely apologizes for this inconvenience and thanks customers for their patience and understanding.

The company urges the community to be safe and treat downed power lines as energized and dangerous. Do not handle or move any fallen or damaged utility equipment. If someone is injured by a downed power line, do not approach them. Call 9-1-1 for assistance.