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Pahoa Post Office Still Open – Hilo Post Office to Serve as Stopgap

The U.S. Postal Service Honolulu District Emergency Management Team (EMT) has been meeting regularly to monitor the progress of the Puna lava flow and is reviewing contingency plans that will enable the Postal Service to continue to serve affected customers.

postoffice
The District is in close contact with Hawaii County civil defense authorities and managers of potentially affected Hawaii Island Post Offices. Contingency plans are being informed and guided by general civil defense public safety directives and specific concerns over the safety of Postal Service employees.

One of the factors that the EMT is closely monitoring is the impact to air quality of sulfuric dioxide emissions from the lava and smoke from burning forestry. Adjustments will be made to postal operations as needed to ensure that employee safety is not compromised by air quality.

The Pahoa Post Office will remain open for business as long as it can operate without jeopardizing the safety or security of our postal employees, our customers and the mail. If the Pahoa Post Office is evacuated, the Hilo Post Office will likely serve as a stopgap base of operations.

The District is making arrangements to lease an alternate facility near Pahoa that can be operational soon after an evacuation. The Postal Service is committed to continue delivery to its Pahoa customers as long as it is safe to do so.

Contingency plans will likely evolve as the lava flow continues to impact access to Pahoa and the lives of its residents.

Plans must consider employee safety concerns, the availability of resources and the Postal Service’s commitment to customer service.

The bottom line is that, regardless of how this lava flow event plays out, the mail will be delivered. We will find a way to get it done.

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