North Kona Water Restriction Update – Two Wells Fixed… Three Still Down

Both the Department’s Hualālai Deepwell and Palani Deepwell have been repaired and are now operational.

As of this morning, the Emergency Water Restriction, which previously limited water use to only health and safety needs, has been lifted. Please be reminded that the mandatory 25% water restriction is still in effect for the North Kona area since three (3) wells are still undergoing repair. This means everyone must continue to reduce their normal usage by 25 percent (25%).

The Department will continue to make the necessary adjustments to the water system and asks that customers use water as efficiently as possible to meet the 25% reduction in water usage. The Department sincerely appreciates the community’s efforts to restrict their water usage. Due to your help, water service was maintained to all customers throughout this emergency.

For more information visit our website at www.hawaiidws.org, call 961-8060 during normal business hours or email dws@hawaiidws.org. For after hour emergencies call us at 961-8790.

Update on North Kona Water Restrictions

The Emergency Water Restriction for North Kona remains in effect. Over the past few days there has been a water level decline in the tanks that service the general area between the Mākālei Fire station to just south of the Palani Road and Māmalahoa highway junction.

These areas include, but are not limited to, Mākālei Estates, Kona Hills, Palisades, Wainani / Lokahi Makai, Kaiminani Drive (including all side streets), Kona Acres, and Hina Lani Drive (including all side streets). Without everyone’s continued cooperation, there will be areas that will experience periodic loss of water service or lower water pressures. ALL residents and customers in North Kona must continue to restrict water use to health and safety needs (drinking, cooking, and hygiene purposes).

The Department appreciates the community’s continued efforts to restrict water use during this time. As such, limited hand watering of precious plants, on occasion, is still acceptable using the following best practices:

  • Water at night to reduce evaporation.
  • Use of County’s free mulch to preserve moisture around plants. Visit the County’s website at: http://www.hawaiizerowaste.org/recycle/greenwaste/ for more information.
  • Use of rainwater from downspouts for plants.
  • Do not over-water plants.
  • Use of sprinklers (manual or automatic) for lawns and grass areas is still prohibited. This restriction also prohibits the draining and refilling of swimming pools, hot tubs, water fountains, etc.

Customers should take appropriate measures to reduce the loss of existing water in swimming pools and hot tubs, such as checking the pool for leaks and consulting a pool supplier for appropriate pool covers.  In addition, customer should ensure proper operation and maintenance of pool pump equipment.

The installation process has begun for both the Hualālai and Palani Deepwell repairs. Contractor has two (2) crews working on both repairs concurrently. At this time, the anticipated completion of Hualālai Deepwell repair is this weekend, with Palani Deepwell repair to follow shortly thereafter.

We will update you throughout this installation process as more progress is made and/or more information becomes available.

For your use, potable water can be obtained from a portable water tanker located on Hina Lani Street below Anini Street as well as water spigots along Ane Keohokalole Highway, between Kealakehe High School and Palani Road. Please bring your own drinking water containers to fill. We also recommend that residents store a sufficient amount of water for basic household needs, such as drinking, cooking, and hygiene purposes, in the event of service disruptions.

For more information visit our website at www.hawaiidws.org. To report any observed wasteful use of water, call 961-8060 during normal business hours or email dws@hawaiidws.org. For after hour emergencies call us at 961-8790.

Mayor Kim Issues Emergency Proclamation Regarding North Kona Water Emergency

Mayor Harry Kim issued an Emergency Proclamation on Wednesday regarding the North Kona water emergency.

His statement is as follows:

“The Emergency Proclamation which was officially signed today was initially intended to be completed in August.  The purpose of this Proclamation is to ensure that all administrative readiness is established by the County in the event that assistance will be needed from the State government.

This Proclamation also allows County government to bypass certain procurement policies in the event that emergency purchases must be made. This also includes the use of emergency funds for the use of the Department of Water Supply’s needs.”

Click on the link to access the Emergency Proclamation:

http://records.co.hawaii.hi.us/weblink/1/doc/89509/Page1.aspx

North Kona Water Restictions Update – Residents CAN Hand Water Precious Plants On Occasion

The Emergency Water Restriction for North Kona remains in effect. ALL residents and customers in North Kona must continue to restrict water use to health and safety needs (drinking, cooking, and hygiene purposes).

Due to a significant level of overall compliance, water levels in the tanks have remained stable. The Department appreciates the community’s efforts to restrict water use during this time. Therefore, the following is an update on irrigation under the current Emergency Water Restriction. 

  • Limited hand watering of precious plants, on occasion, is acceptable.
  • Use of sprinklers (manual or automatic) for lawns and grass areas is still prohibited.

For other unique situations, please contact the Department to discuss possible options. Suggested best practices for hand watering plants are:

  • Water at night to reduce evaporation. 
  • Use of County’s free mulch to preserve moisture around plants. Visit the County’s website at: http://www.hawaiizerowaste.org/recycle/greenwaste/ for more information. 
  • Use of recycled water from downspouts, washing machines, washing dishes, and shower “warm up” water is also encouraged. 
  • Do not over-water plants.

Without everyone’s continued cooperation, there will be areas that will experience periodic loss of water service or lower water pressures.

We also recommend that residents store a sufficient amount of water for basic household needs, such as drinking, cooking, and hygiene purposes, in the event of service disruptions.

For your use, potable water can be obtained from a water tanker located on Hina Lani Street between Anini Street and Manu Mele Street as well as water spigots on a fire hydrant along Ane Keohokalole Highway, between Kealakehe Parkway and Kealakehe High School. Please bring your own drinking water containers to fill.

For more information visit our website at www.hawaiidws.org. To report any observed wasteful use of water, call 961-8060 during normal business hours or email dws@hawaiidws.org. For after hour emergencies call us at 961-8790.

North Kona Water Restiction Update – Spare Motor Defective and Cannot Be Used

This is an Emergency Water Restriction update for North Kona. The Department of Water Supply’s (DWS) Honokohau Deepwell is out of service. Therefore, ALL residents and customers in North Kona must immediately restrict water use to health and safety needs (drinking, cooking, and hygiene purposes) only. Cease all landscape irrigation activities.

During today’s work, it was discovered that the spare motor is defective and cannot be used. DWS is now working on several options to obtain another spare motor before resuming the installation work. The updated repair schedule is to be determined.

DWS appreciates the community’s efforts to restrict their water use during this time. Government agencies, businesses, and other customers that use recycled wastewater or reclaimed water, in lieu of potable water, for their daily operations are to be commended. Adjustments were made to the water distribution system and a minimum level of water service is being maintained.

However, without everyone’s continued cooperation, there will be areas that will experience periodic loss of water service or lower water pressures. We also recommend that residents store a sufficient amount of water for basic household needs, such as drinking, cooking, and hygiene purposes, in the event of service disruptions.

For your use, potable water can be obtained from a water tanker located on Hina Lani Street between Anini Street and Manu Mele Street as well as water spigots on a fire hydrant along Ane Keohokalole Highway, between Kealakehe Parkway and Kealakehe High School. Please bring your own drinking water containers to fill.

For more information visit our website at www.hawaiidws.org. To report any observed wasteful use of water call 961-8060 during normal business hours or email dws@hawaiidws.org. For after hour emergencies call us at 961-8790.

UPDATE on the North Kona Water Restrictions

This is an Emergency Water Restriction update for North Kona. The Department of Water Supply’s (DWS) Honokohau Deepwell is out of service. Therefore, ALL residents and customers in North Kona must immediately restrict water use to health and safety needs (drinking, cooking, and hygiene purposes) only. Cease all landscape irrigation activities.

The contractor started removing column pipe today and expect to extract the pump and motor in a couple of days. The spare pump and motor will then be connected and reinstallation work will continue through the Admissions Day weekend.

DWS appreciates the community’s efforts to restrict their water use during this time. Government agencies and businesses that use recycled wastewater or reclaimed water, in lieu of potable water, for their daily operations are to be commended.

Adjustments were made to the water distribution system and a minimum level of water service is being maintained. However, without everyone’s continued cooperation, there will be areas that will experience periodic loss of water service or lower water pressures.

We also recommend that residents store a sufficient amount of water for basic household needs, such as drinking, cooking, and hygiene purposes, in the event of service disruptions.

For your use, potable water can be obtained from a water tanker located on Hina Lani Street between Anini Street and Manu Mele Street as well as water spigots on a fire hydrant along Ane Keohokalole Highway, between Kealakehe Parkway and Kealakehe High School. Please bring your own drinking water containers to fill.

For more information visit our website at www.hawaiidws.org. To report any observed wasteful use of water call 961-8060 during normal business hours or email dws@hawaiidws.org.  For after hour emergencies call us at 961-8790.

Emergency Water Restriction Notice for North Kona District

This is an Emergency Water Restriction Notice for North Kona District customers for Sunday August 13 at 11:45 AM.

The Department of Water Supply reports Honokohau Deepwell located in North Kona is now out of service.

Due to the loss of this pump this morning, North Kona customers in the area from Keauhou to Keahole and Honalo to Makalei must restrict water use to health and safety needs only. This means use water for drinking, cooking, and hygiene purposes only.  Cease all other water use including all irrigation and washing of vehicle and boats.

Conserve water by flushing toilets less often and taking shorter showers.

We also recommend that residents store a sufficient amount of water (5-10) gallons for basic household needs, such as flushing toilets, hygiene and consumption in the event of service disruption.

Until further notice, the Department of Water Supply is suspending temporary service accounts and irrigation accounts in North Kona.

For after hours emergencies, or to report any observed wasteful use of water call the DWS at 961-8790. During normal business hours, call 961-8060

North Kona Water Restrictions – URGENT All Customers Reduce Use By 25%

Due to ongoing repairs of four (4) wells in the North Kona area, the Department of Water Supply’s mandatory 25 percent Water Restriction remains in effect.

Monitoring over the past several months indicates little to no change in water usage.  It is extremely urgent that all customers reduce their water use by 25 percent.

To ensure continued water service to all customers in the Kona community, your help is needed.  Please do your part.

For information on what you can do to reduce your water usage please visit our website at www.hawaiidws.org.  You can also call the Department of Water Supply at 961-8060 for more information or to report misuse during normal business hours of 7:45 a.m. to 4:30 p.m.

For after-hours emergencies, please call 961-8790.