Update on Emergency Water Restriction Notice – Store Water in Event of Service Disruptions

This is an update for the Emergency Water Restriction notice. The Department’s Keahuolū Deepwell is out of service and currently being repaired. ALL residents and customers in North Kona must continue to restrict water use to health and safety needs (drinking, cooking and hygiene purposes) only. Cease all irrigation activities.

Repairs are currently under way. Troubleshooting aboveground equipment yesterday and last night indicated that the problem occurred underground. Contractor is currently on site and the extraction of pump and motor has begun today. There is a spare pump and motor for this well, which is currently on site. Based on this information, the repairs are anticipated to be completed within a week and a half.

More details on completion date will be available as further progress is made. Adjustments were made to the water system to provide customers a minimum level of water service; and thus far, there were no reports of loss of water service. The DWS appreciates everyone’s assistance and asks for everyone’s continued cooperation, because without it, there will be areas that will experience periodic loss of water service or lower water pressures. We also recommend that residents store a sufficient amount of water for basic household needs, such as drinking, cooking, and hygiene purposes, in the event of service disruptions.

As of this afternoon, DWS has suspended service to all temporary service and irrigation accounts. DWS will be actively restricting specific accounts due to exorbitant water use.

For the community’s use, potable water distribution stations are at the following locations:

  • Ane Keohokalole Hwy., between Kealakehe Parkway and KealakeheHigh School
  • Hina Lani between Anini Street and Manu Merle Street

For information, please visit our website at www.hawaiidws.org. You can also call the Department of Water Supply at 961-8060 or 961-8790 for more information or to report wasteful water use during normal business hours.

For after-hours emergencies, please call 961-8790.

Emergency Water Restriction Notice for North Kona – Cease ALL Irrigation Activities

This is an Emergency Water Restriction notice for North Kona. The Department’s Keahuolū Deepwell is out of service. Therefore, ALL residents and customers in North Kona must immediately restrict water use to health and safety needs (drinking, cooking and sanitary purposes) only. Cease all irrigation activities.

Cause of failure is being assessed to determine what needs to be done and how long it will take. Adjustments to the water system have been made to provide customers a minimum level of water service. Without everyone’s cooperation, there will be areas that will experience periodic loss of water service or lower water pressures.

DWS will be suspending service to all temporary service and irrigation accounts as well as actively restricting specific accounts due to exorbitant water use.

Report any observed wasteful use of water to the DWS at 961-8060 or 961-8790.

For information, please visit our website at www.hawaiidws.org. You can also call the Department of Water Supply at 961-8060 for more information or to report wasteful water use during normal business hours of 7:45 a.m. to 4:30 p.m.

For after-hours emergencies, please call 961-8790.