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Information Sought in Hurricane Burglary

Hawaiʻi Island police are asking for the public’s help in providing information about a burglary at the Hawaiian Shores Community Association’s warehouse in August.

Civildefense
On August 22, unknown persons removed a yellow Durostar Generator model DS4000S and a Stihl 14-inch chainsaw. The generator belonged to the Hawaiʻi County Civil Defense Agency and was on loan during the Hurricane Iselle emergency.

Police ask anyone who may have witnessed the burglary or who has information about any suspects to call the Police Department’s non-emergency number at 935-3311 or Officer Daniel Murray at 965-2716.

Tipsters who prefer to remain anonymous may call the islandwide Crime Stoppers number at 961-8300 and may be eligible for a reward of up to $1,000. Crime Stoppers is a volunteer program run by ordinary citizens who want to keep their community safe. Crime Stoppers doesn’t record calls or subscribe to caller ID. All Crime Stoppers information is kept confidential.

FEMA Statement on Federal Aid for State of Hawaii After Tropical Storm Iselle

The U.S. Department of Homeland Security’s Federal Emergency Management Agency announced that federal disaster aid has been made available to the State of Hawaii to supplement state and local recovery efforts in the area affected by Tropical Storm Iselle during the period of August 7-9, 2014.

The President’s action makes federal funding available to state and eligible local governments and certain private nonprofit organizations on a cost-sharing basis for emergency work and the repair or replacement of facilities damaged by Tropical Storm Iselle in Hawaii and Maui counties.

Federal funding is also available on a cost-sharing basis for hazard mitigation measures statewide.

Kenneth K. Suiso has been named as the Federal Coordinating Officer for federal recovery operations in the affected area.  Suiso said additional designations may be made at a later date if requested by the state and warranted by the results of further damage assessments.

Mayor Kenoi Statement on FEMA Denial of Funds for Iselle Victims

Hawai’i County Mayor Billy Kenoi issued the following statement in response to the Federal Emergency Management Agency’s denial of the state’s request for individual assistance:

“We are very disappointed in FEMA’s decision to deny the state’s request for individual assistance for the victims of Tropical Storm Iselle. Our residents and families suffered destroyed homes, property losses and many other impacts from this historic storm. For many people, their lives have still not returned to normal, and the federal government must help our communities. We strongly urge Governor Abercrombie to appeal the FEMA decision directly to President Obama. We hope the president will recognize that the residents of Puna need his help, and deserve all the support and assistance that we can give them.”

FEMA Aid Denied to Hawaii and Iselle Victims

The State of Hawaii’s request for a major disaster declaration due to Tropical Storm Iselle was denied today by Federal Emergency Management Agency Administrator W. Craig Fugate. The request sought Individual Assistance for individuals and households affected by the tropical storm in early August and Hazard Mitigation funds for use in statewide projects.

Various types of trees, including the invasive Allbizia were knocked down by the winds of hurricane Iselle as it landed on the eastern coast of Hawaii island on August 8, 2014.    Photo by Division of Forestry and Wildlife.

Various types of trees, including the invasive Allbizia were knocked down by the winds of hurricane Iselle as it landed on the eastern coast of Hawaii island on August 8, 2014. Photo by Division of Forestry and Wildlife.

Administrator Fugate’s denial letter states: “it has been determined that the damage from this event was not of such severity and magnitude to be beyond the capabilities of the state, affected local governments, and voluntary agencies.”

The Hawaii Emergency Management Agency (HI-EMA), formerly known as State Civil Defense, continues to work with federal and county officials on an application for assistance to rebuild public infrastructure.

People still in need of assistance following Iselle should call Hawaii County at (808) 935-0031 or the volunteer request line at (808) 464-3175.

The American Red Cross and the Hawaii State Voluntary Organizations Active in Disasters continues to take donations to help those affected by Iselle. Donations can be made through the following channels:

American Red Cross (Hawaii Chapter), Phone: (808) 734-2101 http://www.redcross.org/hi/honolulu

Hawaii State Voluntary Organizations Active in Disasters

Hurricane Iselle Long-Term Relief and Recovery Fund

Iselle donations may be dropped off at any American Savings Bank.

https://hivoad.communityos.org/cms/contact_hi

 

Senator Schatz Urges President Obama, FEMA for Major Disaster Declaration for Hawaii

U.S. Senator Brian Schatz (D-Hawai‘i) wrote letters to President Barack Obama and Federal Emergency Management Agency (FEMA) Administrator Craig Fugate today supporting the State of Hawai‘i’s request for a major disaster declaration due to damages caused by Tropical Storm Iselle from August 7-9, 2014.

Senator Brian Schatz  in Puna.

Senator Brian Schatz in Puna.

“Tropical Storm Iselle caused strong winds, heavy rain, flooding, high surf, storm surge, and lightning, which resulted in damages reported across all four counties in the State of Hawai‘i,” Senator Schatz wrote. “Hawai‘i County has a majority of the damages where it experienced loss of power and a lack of access to water. Hawai‘i County also has widespread debris that made it difficult for residents to access emergency services. Furthermore, preliminary damage assessments estimate that the total loss and damage to the island of Hawai‘i in agriculture and commodities is $66 million. With all available state and local level resources being used, federal assistance is needed to support our communities’ recovery.”

Senator Schatz also expressed his support for the State’s request for Individual Assistance for Hawai‘i County, statewide Hazard Mitigation, and Small Business Administration loan assistance programs to help with the recovery.

Since Tropical Storm Iselle made landfall, Senator Schatz’s office has been in close contact with the White House to discuss the impact of the storm and how the federal government can help residents and communities rebuild. Last week, Senator Schatz traveled to Puna and met with Hawai‘i County Mayor Billy Kenoi’s cabinet, HELCO, State Senator Russell Ruderman, Director of Civil Defense Darryl Oliveira, representatives from the Big Island Invasive Species Council, and the U.S. Forest Service, to begin the process of developing a hazard mitigation plan for albizia trees, which damaged infrastructure and caused widespread debris on Hawai‘i Island.

The full text of the letter to President Obama follows:

August 25, 2014

The Honorable Barack Obama
President of the United States
The White House
1600 Pennsylvania Avenue
Washington, DC 20500

Dear Mr. President:

I write in support of Governor Neil Abercrombie’s request for a major disaster declaration for the State of Hawai‘i due to damages caused by Tropical Storm Iselle from August 7-9, 2014.

On August 7, 2014, Hurricane Iselle approached the Hawaiian Islands and made landfall on August 8, 2014, which then became a tropical storm. The Governor declared a statewide state of emergency on August 6, 2014 and signed a supplemental proclamation on August 14, 2014, which extended the state of emergency until October 17, 2014. Tropical Storm Iselle caused strong winds, heavy rain, flooding, high surf, storm surge, and lightning, which resulted in damages reported across all four counties in the State of Hawai‘i. Hawai‘i County has a majority of the damages where it experienced loss of power and a lack of access to water. Hawai‘i County also has widespread debris that made it difficult for residents to access emergency services. Furthermore, preliminary damage assessments estimate that the total loss and damage to the island of Hawai‘i in agriculture and commodities is $66 million. With all available state and local level resources being used, federal assistance is needed to support our communities’ recovery.

Pursuant to Section 401 of the Robert T. Stafford Disaster Relief and Emergency Assistance Act (Stafford Act, 42 U.S.C. § 5121-5207), and implemented by 44 CFR § 206.36, I ask that you swiftly approve Governor Abercrombie’s request that the State of Hawai‘i receive a major disaster declaration. Specifically, I support the Governor’s request for Individual Assistance for Hawai‘i County. I also support his request for Hazard Mitigation statewide and Small Business Administration loan assistance programs.

Thank you for your consideration of this request. Please do not hesitate to contact me if you have any questions or need additional information.

Regards,

BRIAN SCHATZ
United States Senator

SNAP Reimbursement Deadline Extended for Maui County and Hawaii Island

The federal Food and Nutrition Services (FNS), which administers states’ Supplemental Nutrition Assistance Programs (SNAP) formerly known as Food Stamps, has extended Hawaii’s reimbursement deadline for food spoiled during Tropical Storm Iselle.

Snap Card

Hawaii SNAP administrators requested the extension through Aug. 30, 2014 to provide thousands of Hawaii Island and Maui County households additional time to apply for assistance.  Due to storm damage and debris, many individuals and families were unable to leave their homes by the original deadline.

Reimbursement is limited to the actual dollar value of food destroyed and cannot exceed the household’s current monthly allotment. To qualify, the individual or household must have been receiving SNAP benefits when the disaster occurred, and report the food spoilage to the Department of Human Services (DHS) Benefit, Employment and Support Services Division (BESSD) office on their island by Aug. 30, 2014.

Individual or household applying for reimbursement must provide the DHS BESSD a signed statement that includes the following information:

1)        Name of the storm and dates of impact;

2)        General list of food items lost due to storm related power outage;

3)        Length of time household power was out;

4)        Statement that the household is aware of the penalties for the intentional misrepresentation of the facts; and

5)        Statement that the household is aware that SNAP replacement allotment will not be issued if the required statement is not signed and returned by the specified deadline.

Natural disasters affect everyone in striking range.  However, elderly and/or disabled individuals, families with infants and minor children, and families with limited income are disproportionately affected because they are lack the necessary resources to replenish food supplies or other basic necessities.  It is these populations that make up the estimated 98,000 Hawaii households that currently receive SNAP benefits.

To reach the BESSD offices in Maui County call on Maui 808-984-3300; on Molokai 808-553-1751; and on Lanai 808-565-7102.  To reach the Hilo BESSD Office call 808-981-7288.

 

HELCO Warns of New Scams After Hurricane Iselle

Hawaii Electric Light Company reminds customers to be aware of scams targeting Hawaii Island customers in the wake of Tropical Storm Iselle.

Customers reported receiving telephone calls from someone claiming to be a Hawaii Electric Light claims representative. The customers were asked to provide their social security number. The company also received reports of individuals wearing safety vests and climbing fences and gates to access homes.

Hawaii Electric Light will not contact customers to request personal information or direct customers to submit payments via options other than those listed on the back of the billing statement. The company also will not access private property without first notifying the customer. Employees and approved contractors wear photo identification badges and their vehicles are clearly marked.

For your safety and protection:

  • Never provide personal, confidential or financial information to an unidentified individual.
  • Ask questions or ask for proper identification. Request the individual’s name, company name, and phone number.
  • Be cautious when responding to callers from an unidentified phone number. Phone scammers want to remain anonymous.
  • Be aware that today’s technology can be used to mask the caller’s phone number and the caller ID could indicate the call is originating from Hawai’i Electric Light, even though it is not.
  • Report any suspicious activity to local police.

To obtain a claim form, please visit one of our customer service locations in Hilo, Waimea or Kona or visit our website at www.hawaiielectriclight.com.

Shaka For HELCO

Gov. Abercrombie Signs Formal Request for Presidential Disaster Declaration

Gov. Neil Abercrombie today signed a request for a Presidential Disaster Declaration asking for federal assistance to help pay for damage caused by Tropical Storm Iselle, which impacted Hawaii from Aug. 7 to 9, 2014.

Shaka For HELCOThe request seeks Individual Assistance for Hawaii County. Individual Assistance would make additional funding, loans and services available to affected residents.

For updates on Iselle recovery efforts, visit the Hawaii Emergency Management Agency website at: scd.hawaii.gov

Hawaiian Electric Companies Contribute $25,000 to Hawaii Island United Way

Hawaii Electric Light, Hawaiian Electric and Maui Electric have collectively contributed $25,000 to the Hawaii Island United Way. In addition, contributions from employees of the three utilities will be matched by the Hawaiian Electric Industries Charitable Foundation, up to a total of $10,000. All funds will be used to support Hawaii Island residents impacted by Tropical Storm Iselle.

Shaka For HELCO“Since the storm swept across our island, we’ve all seen how our community has come together to face the challenges,” said Jay Ignacio, Hawaii Electric Light president. “As our company ohana remains focused on restoring power to all of our customers, we’re thankful that Hawaii Island United Way is also directly providing relief to those most impacted by the storm.”

“We are so grateful for the support of the Hawaiian Electric Companies to provide for the victims of Tropical Storm Iselle,” said Jeanine Atebara, president & chief professional officer of Hawaii Island United Way. “We have a network of 40 nonprofit health and human service partner agencies which gives us the connections and contacts to link providers to those who need it most.”

In addition to financial contributions, Hawaii Island United Way is also accepting food donations which may be taken to the Food Basket in Hilo (40 Holomua Street) or Kona (left after Higashihara Park). For more information or to make a financial contribution, please visit www.hiunitedway.org.

HELCO Power Restoration Update – Estimated 1,100 Customers Remain Without Power

Hawaii Electric Light on Tuesday restored service to approximately 100 customers in Discovery Harbor, Keaau, and Pahala Village – areas that lost power as a result of Tropical Storm Iselle. At this time, 99 percent of Hawaii Island customers now have power.

Shaka For HELCOAn estimated 1100 customers remain without power. Nearly all of these customers are in Nanawale Estates, Vacationland, and Kapoho Beach Lots, where electrical line crews are focusing their efforts and expect to make more progress today.

The storm caused extensive damage in those areas, with many streets impacted by fallen trees, downed power lines and damaged utility poles. Tree-trimming and construction crews have been working in those areas for several days to clear roads and dig holes for poles, so electrical line crews can move in and work safely and efficiently.

In the interests of safety, electrical line crews will complete repairs in those areas before restoring power to each subdivision. Restoration progress may be impacted by access due to storm debris, fallen trees, or other conditions in the field.

Customers in areas besides Nanawale Estates, Vacationland, and Kapoho Beach Lots who are still without power should report their outage by calling 969-6666.

Electrical line crews are also continuing to work on smaller outages in the following areas: Hawaiian Paradise Park, Leilani Estates, and Lanipuna Gardens. Tree-trimming and hole-digging crews are also continuing to work in Hawaiian Acres, Lanipuna Gardens, and Nanawale.

Although crews have made good progress and restoration in many areas may be much faster, estimates indicate it could take approximately another two weeks – and in some cases, even longer – to restore power to the areas with the most significant damage. Actual restoration times for each location will depend on the extent of the damage.

Customer Information Center in Puna

Hawaii Electric Light’s Customer Information Center is at the Leilani Estates Community Center at 13-3441 Moku Street in lower Puna and will remain open daily from 9 a.m. to 4 p.m. – and longer if needed – as the restoration process continues.

Company representatives are on hand to answer questions from the public and provide the status of repairs. Free wi-fi access and a charging station also will be available at the center. Customers may bring their electronic devices to the center and get them charged there. The center at the Hawaiian Shores Community Center in Hawaiian Beaches is closed.

Electrical Safety

Hawaii Electric Light urges the public to remember these important safety tips:

  • Do not handle or move any fallen or damaged utility equipment.
  • Do not approach any downed power lines, as they may have electricity running through them and can be dangerous. If you see someone injured by a downed power line, do not approach them and call 9-1-1 for assistance.
  • Use generators outdoors and away from flammable materials. Generators connected directly to your home may feed excess electricity back into power lines, creating a public safety hazard. Plug appliances directly into your generator, using extension cords.
  • Unplug unnecessary and sensitive electronic equipment. Use high-quality surge suppressors for electric appliances that remain plugged in.
  • Use batteries to power flashlights and lanterns. Do not use candles or other flammable fuel sources, as they are fire hazards.
  • Be aware of trees and utility poles that were weakened by storm winds and have the potential for falling.
  • Anyone who is without power and who is dependent on electric-powered life support medical equipment should make arrangements to go to an alternate location with power. They should bring their medical equipment and medications with them. They should also stay in contact with their medical equipment supplier for any special equipment needs.

HELCO Power Restoration Update – 1,200 Remain Without Power

Hawaii Electric Light continues to restore electric service to customers who lost power as a result of Tropical Storm Iselle. Service to an additional 300 customers was restored Monday. Currently, an estimated 1200 customers remain without power.

Significant progress has been made in Hawaiian Beaches and Hawaiian Paradise Park. Pockets of customers within these areas may still be out of power. Customers in those areas who are still without power should report it by calling 969-6666.

Areas of work

Today, electrical line crews are focused on the following areas:

  • Nanawale Estates – electrical line crews are working on power lines throughout the subdivision. Work also continues on digging holes to replace utility poles damaged by falling trees.
  • Lanipuna Gardens – electrical line crews are working on repairs on the main line providing service to the subdivision, as well as side streets.
  • Leilani Estates – electrical line crews are working on Kahukai Street and side streets, which suffered extensive damage from fallen trees.
  • Kapoho – electrical line crews are working on lines that provide service to Vacationland and Kapoho Beach Lots.

“We appreciate our customers’ patience as we make progress. In some neighborhoods, although main power lines have been restored, individual outages may need to be addressed home by home,” said Darren Pai, Hawaii Electric Light spokesman.

Restoration progress may also be impacted by access due to storm debris, fallen trees, or other conditions in the field.

Even if customers don’t see crews in their area, we want customers to know that work is being done to restore power to their communities. In many cases, additional work on the electric system is needed in other locations to restore service.

Although crews are making progress and restoration in many areas may be much faster, estimates indicate it could approximately another two weeks – and in some cases, even longer – to restore power to the areas with the most significant damage. Actual restoration times for each location will depend on the extent of the damage.

Customer Information Center in Puna

Hawaii Electric Light’s Customer Information Center was relocated on Aug. 16 to Leilani Estates Community Center at 13-3441 Moku Street in lower Puna, and will remain open daily from 9:00 a.m. to 4:00 p.m. – and longer if needed – as the restoration process continues. The center at the Hawaiian Shores Community Center in Hawaiian Beaches is closed.

Company representatives are on hand to answer questions from the public and provide the status of repairing the damage. A charging station also will be available at the center. Customers may bring their electronic devices to the center and get them charged there.

Restoring PowerBackground on restoration process

The process for restoring service involves many steps that need to be coordinated to ensure public and utility workers’ safety. We also must ensure we deploy the right resources to ensure crews can restore power as quickly as possible. Here’s an overview of the restoration process:

  • Assess damage: Damage assessments by field crews identify the extent of damage and the specific materials – including poles, transformers, and power lines – that need to be repaired or replaced.
  • Clear trees and debris/dig holes: Contracted tree trimming and construction crews then need to clear fallen trees and debris and dig holes for utility poles
  • Install poles, restring lines, and install transformers: Electrical line crews can then be deployed to begin installing the poles, framing the cross arms on the poles, restringing lines, and installing transformers and other equipment.
  • Repair main line first before energizing: Work is first done on the main lines serving subdivisions to restore the connection into those neighborhoods. Side streets can then be restored. Even after power is restored to a neighborhood, there may still be damage at individual homes or pockets of homes within a neighborhood that will need to be addressed separately.

Leaders Begin Process of Developing Hazard Mitigation Plan for Albizia on the Big Island

Today, Senator Schatz met with Mayor Kenoi’s cabinet, HELCO, State Senator Ruderman, Director of Civil Defense Darryl Oliveira, representatives from the Big Island Invasive Species Council and the U.S. Forest Service, to begin the process of developing a hazard mitigation plan for albizia on the Big Island.

Senator Brian Schatz is back in Puna today.  Earlier he could be spotted handing out supplies to Hurricane Iselle victims at the Nanawale Longhouse.

Senator Brian Schatz is back in Puna today. Earlier he could be spotted handing out supplies to Hurricane Iselle victims at the Nanawale Longhouse.

Agreement was reached by all parties that all levels of government share responsibility for dealing with the hazard that these trees pose, and that the federal, state, and county government would provide financial and other resources towards this mitigation plan. HELCO also agreed, subject to approval by the PUC, to participate in the hazard mitigation program.

The next steps are to assemble all key stakeholders, and develop a hazard mitigation plan with a budget, and determine cost sharing. The target timeframe is to assemble the key stakeholders, and develop a preliminary hazard mitigation plan as soon as possible.

“Albizia wreaked havoc on power infrastructure and damaged private property, and we have to work together to minimize the likelihood that this happens again. I’m thankful for Mayor Kenoi’s leadership and assistance in helping to put together the resources necessary to mitigate this problem.”

Congresswoman Gabbard Releases Details on Steps to Get Federal Aid for Puna

Congresswoman Tulsi Gabbard (HI-02) today released details on the next steps that must be taken to quickly and effectively bring federal aid to Puna residents on Hawaiʻi Island whose homes and property were damaged by Hurricane Iselle.

Hayden and Tulsi Squatting

The congresswoman spent Friday with Federal Emergency Management Agency (FEMA) officials and employees of the Hawaiʻi County Office of Housing visiting people’s homes and meeting with residents, as FEMA assessed the cost of damages and gathered information for a detailed report that will be submitted to Governor Abercrombie. The governor will then be able to request federal aid from President Obama through a disaster declaration.

“I’m urging FEMA, Hawaiʻi County, the governor, and President Obama to expedite the process of declaring Iselle’s devastation a natural disaster so that the people of Puna can receive immediate help,” said Congresswoman Tulsi Gabbard, whose congressional district includes all of Hawaiʻi Island. “I’ve met with residents who have lost everything, and though they’ve shown strength, resiliency, and compassion for their neighbors, many families in Puna are looking for federal assistance to start putting their lives back together after this overwhelming storm.”

FEMA assessments have been finalized except for a small category to be completed today. Although homes and residential area assessments are complete, the infrastructure damage evaluation will take another two to three more days. The governor and his staff are working through all of the assessment details now and will request federal aid from President Obama when they’re confident they have all of the pertinent data; they expect to have a timeline by this evening.

On Friday, Rep. Gabbard was briefed by Hawaiʻi Army National Guard Colonel Moses Kaoiwi at Keaukaha Military Reserve’s Emergency Operations Center in Hilo. He showed an overview of the damage caused by Hurricane Iselle on Hawaiʻi Island, and they discussed the progress of relief efforts and plans to move forward.

Congresswoman Tulsi Gabbard continues to work with federal, state, and county officials to ensure that every available resource is being utilized to expedite recovery efforts and provide the services, supplies, and tools that are needed to guarantee the safety, health, and wellbeing of all those affected by Hurricane Iselle. The Disaster Assistance Recovery Centers (DARC) are still operating and federal, state, and local agencies are there to continue assisting people in need. As of this morning, water service has been restored to all areas of Hawaiʻi Island affected by Iselle, while approximately 1,500 customers are still without electricity.

HELCO Power Restoration Update – Estimated 1,500 Without Power

Hawaii Electric Light continues to make progress in restoring electric service to customers who lost power as a result of Tropical Storm Iselle. Service to an additional 400 customers was restored Sunday. Currently, an estimated 1,500 customers remain without power.

HELCO Work

Significant progress has been made in: Hawaiian Acres, Hawaiian Beaches/Hawaiian Shores, Hawaiian Paradise Park, Seaview Estates, and Black Sands Beach. Pockets of customers within these areas may still be out of power. Customers in those areas who are still without power should report it by calling 969-6666.

Areas of work

Today, electrical line crews expect to continue making progress in the following areas: Nanawale Estates, Leilani Estates, Hawaiian Paradise Park, Kapoho, Lanipuna Gardens, Tangerine Acres, and portions of upper Puna.

Some areas of focus today include:

  • Nanawele Estates – electrical line crews are working on the main power line that brings electric service to the subdivision. Tree trimming and construction crews are also preparing the area by clearing and trimming trees and digging holes to replace utility poles damaged by falling trees.
  • Lanipuna Gardens – electrical line crews are working on repairs. Tree trimming and construction crews are also preparing the area by clearing and trimming trees and digging holes to replace utility poles damaged by falling trees.
  • Tangerine Acres – electrical line crews are working on repairs. Tree trimming and construction crews are also preparing the area by clearing and trimming trees and digging holes to replace utility poles damaged by falling trees.
  • Leilani Estates – electrical line crews have restored power along Leilani Boulevard and are now working on Kahukai Street and side streets, which suffered extensive damage from fallen trees.
  • Seaview Estates – electrical line crews are working on the main power line that brings service to the subdivision. Tree trimming crews are also preparing the area by clearing and trimming trees.
  • Kapoho – electrical line crews are working on the main power line along Kapoho Road to Kapoho Beach Lots.
  • Hawaiian Paradise Park – electrical line crews will be replacing poles on side streets within the subdivision and restoring power.

Restoration progress may be impacted by access due to storm debris, fallen trees, or other conditions in the field.

Even if customers don’t see crews in their area, we want customers to know that work is being done to restore power to their communities. In many cases, additional work on the electric system is needed in other locations to restore service.

Although crews are making progress and restoration in many areas may be much faster, estimates indicate it could approximately another two weeks – and in some cases, even longer – to restore power to the areas with the most significant damage. Actual restoration times for each location will depend on the extent of the damage.

Customer Information Center in Puna

Hawaii Electric Light’s Customer Information Center was relocated on Aug. 16 to Leilani Estates Community Center at 13-3441 Moku Street in lower Puna, and will remain open daily from 9:00 a.m. to 4:00 p.m. – and longer if needed – as the restoration process continues. The center at the Hawaiian Shores Community Center in Hawaiian Beaches is closed.

Company representatives are on hand to answer questions from the public and provide the status of repairing the damage. A charging station also will be available at the center. Customers may bring their electronic devices to the center and get them charged there.

Background on restoration process

The process for restoring service involves many steps that need to be coordinated to ensure public and utility workers’ safety. We also must ensure we deploy the right resources to ensure crews can restore power as quickly as possible. Here’s an overview of the restoration process:

  • Assess damage: Damage assessments by field crews identify the extent of damage and the specific materials – including poles, transformers, and power lines – that need to be repaired or replaced.
  • Clear trees and debris/dig holes: Contracted tree trimming and construction crews then need to clear fallen trees and debris and dig holes for utility poles
  • Install poles, restring lines, and install transformers: Electrical line crews can then be deployed to begin installing the poles, framing the cross arms on the poles, restringing lines, and installing transformers and other equipment.
  • Repair main line first before energizing: Work is first done on the main lines serving subdivisions to restore the connection into those neighborhoods. Side streets can then be restored. Even after power is restored to a neighborhood, there may still be damage at individual homes or pockets of homes within a neighborhood that will need to be addressed separately.

Pahoa Red Cross Shelter Closing Today at Noon

The Pahoa Red Cross Shelter that was set up after Hurricane Iselle struck the Big Island is closing today at 12:00.  Folks that have been staying there will need to find other places to stay.

Shelter221 folks slept there last night according to the Red Cross supervisor that was on hand this morning.

Shelter1I’d like to personally say thanks to all the Red Cross Volunteers that have pitched in their own personal time to help our community that has been hit by Iselle.

They don’t get paid to do what they are doing so the next time you do see someone asking for contributions for the Red Cross… think about what they have done for our own community the last 11 days.

HELCO Power Restoration Update – Estimated 1,900 Remain Without Power

Hawaii Electric Light is reporting steady progress in restoring electric service to customers who lost power as a result of Tropical Storm Iselle. Service to an additional 800 customers was restored yesterday, primarily in upper Puna. Currently, an estimated 1,900 customers remain without power.

Bottom of Maku'u Drive today.

Bottom of Maku’u Drive today.

Service was restored to the end of the Pahoa-Kalapana Road. Restoration progress also was made in Hawaiian Acres, Hawaiian Beaches/Hawaiian Shores, and Hawaiian Paradise Park. Pockets of customers within these areas may still be out of power.

More than 200 workers have mobilized to work in the field on restoring power, including 26 electrical line crews, 19 tree trimming crews, and 30 construction crews contracted to dig holes for utility poles. The combined workforce will include crews from Hawaii Island, Oahu, Maui, Kauai, and contracted companies.

Areas of work

Today, electrical line crews expect to continue making progress in the following areas: Nanawale Estates, Leilani Estates, Seaview Estates, Kapoho, Hawaiian Beaches/Hawaiian Shores, Hawaiian Paradise Park, Hawaiian Acres and other portions of upper Puna.

Some areas of focus today include:

  • Nanawele Estates – In Nanawale Estates, crews are working on the main power line that brings electric service to the subdivision. Contracted crews are also preparing the area by clearing and trimming trees and digging holes to replace utility poles damaged by falling trees.
  • Leilani Estates – In Leilani Estates, crews have restored power along Leilani Boulevard and are now working on Kahukai Street and side streets, which suffered extensive damage from fallen trees.
  • Seaview Estates – In Seaview Estates, crews are working to restore service to affected customers on side streets in isolated areas. Contracted crews are also preparing the area by clearing and trimming trees and digging holes to replace utility poles damaged by falling trees.
  • Kapoho – In Kapoho, crews are working on the main power line along Kapoho Road to Kapoho Beach Lots.
  • Hawaiian Beaches/Hawaiian Shores – In Hawaiian Beaches, crews are still addressing side streets in the vicinity of Puni Makai North.
  • Hawaiian Paradise Park – In Hawaiian Paradise Park, crews will be replacing poles on side streets within the subdivision and restoring power.

Restoration progress may be impacted by access due to storm debris, fallen trees, or other conditions in the field.

Even if customers don’t see crews in their area, we want customers to know that work is being done to restore power to their communities. In many cases, additional work on the electric system is needed in other locations to restore service.

Although crews are making progress and restoration in many areas may be much faster, preliminary estimates indicate it could take up to three weeks – and in some cases, even longer – to restore power to the areas with the most significant damage. Actual restoration times for each location will depend on the extent of the damage.

New location for Customer Information Center in Puna

Hawaii Electric Light’s Customer Information Center is located at the Leilani Estates Community Center at 13-3441 Moku Street in lower Puna. It will remain open daily from 9:00 a.m. to 4:00 p.m. – and longer if needed – as the restoration process continues. The center at the Hawaiian Shores Community Center in Hawaiian Beaches is closed.

Company representatives are on hand to answer questions from the public and provide the status of repairing the damage. A charging station also will be available at the center. Customers may bring their electronic devices to the center and get them charged there.

For more information on the Customer Information Center, call (808) 969-6999. To report outages or downed lines, call (808) 969-6666. Please do not call the Hawaiian Shores Community Center.

Background on restoration process

The process for restoring service involves many steps that need to be coordinated to ensure public and utility workers’ safety. We also must ensure we deploy the right resources to ensure crews can restore power as quickly as possible. Here’s an overview of the restoration process:

  • Assess damage: Damage assessments by field crews identify the extent of damage and the specific materials – including poles, transformers, and power lines – that need to be repaired or replaced.
  • Clear trees and debris/dig holes: Contracted tree trimming and construction crews then need to clear fallen trees and debris and dig holes for utility poles
  • Install poles, restring lines, and install transformers: Electrical line crews can then be deployed to begin installing the poles, framing the cross arms on the poles, restringing lines, and installing transformers and other equipment.
  • Repair main line first before energizing: Work is first done on the main lines serving subdivisions to restore the connection into those neighborhoods. Side streets can then be restored. Even after power is restored to a neighborhood, there may still be damage at individual homes or pockets of homes within a neighborhood that will need to be addressed separately.

Senator Schatz to Rejoin Team in Puna to Assist with Iselle Recovery Efforts

Today, U.S. Senator Brian Schatz (D-Hawai‘i) announced he will rejoin his team, who have remained on the ground in Puna, on Tuesday to assist with the recovery efforts, specifically focusing on federal funds, the mitigation of albizia trees, and disaster recovery.

Sen. Brian Schatz and Sen. Gil Kahele hep unload ice in Nanawale.

Sen. Brian Schatz and Sen. Gil Kahele help unload ice in Nanawale.

Schatz will meet with state and county officials and continue his collaboration with community members from Puna.

Schatz makes chili and rice bowls for the Puna Community

Schatz makes chili and rice bowls for the Puna Community

“I said on Friday night that my commitment to Puna’s recovery extends beyond any election or any election results, and I meant it,” Senator Schatz said. “This is going to take time and effort, and it won’t be easy, but I will continue to do everything that I can to be helpful.”

Free Self Storage for Iselle Victims

A-American Self Storage is offering 60 days of free self-storage to Hawaii residents who have been affected by Hurricane Iselle on the Big Island of Hawaii.

storage

Please contact the local storage office in Keaau, Hawaii for more information at (808) 966-4040.

“We care about our community and hope to assist anyone who was affected by this storm,” said Josh Paterson, Vice President.

Hurricane Iselle was the strongest tropical cyclone to make landfall on the Big Island of Hawaii in recorded history causing heavy rain, flooding and power outages.

For 41 years, A-American Self Storage has been committed to family ideals and values, and has maintained storage roots in the communities they serve. A-American was founded in 1973 as one of the first self-storage companies by owner, Edmund C. Olson.

http://www.aamericanselfstorage.com

State of Emergency Exists on Hawaii Island for 53 More Days

State of Emergency exists on the Hawaii Island, Effective 6:00 AM   Thursday, 08/07/2014  and continuing thereon for 60 days or until further act.

Click to view full proclamation.

Click to view full proclamation.

DLNR/Division of Forestry & Wildlife Crews Assist with Hurricane Clean-up

Hurricane Iselle brought down or damaged thousands of trees in Hawaii Island’s Puna District. At the request of Hawaii County, DLNR Division of Forestry and Wildlife crews have been operating chain saws and heavy equipment to clear entire trees, large limbs and other vegetation debris from roads in the Pahoa area.

iselle dlnr

Each day, since last Saturday, 12-16 DOFAW workers have felled countless trees, mostly invasive, non-native Albizia trees on main thoroughfares and side roads. Many of these roads were blocked, trapping people on their properties when the towering Albizia trees crashed down during the tropical storm.

DLNR Chair William J. Aila, Jr., said, “Teams from all of DLNR’s divisions have been working hard, often around the clock, to assess and if necessary repair damage caused by the storm. We opened state parks, forests and other recreational facilities as quickly as possible with safety for our staff and the people of Hawaii being paramount.”

DOFAW administrator Lisa Hadway singled out the sawyers helping to reopen roads on the Big Island. “It is tough, dirty, demanding, work; none of these people complain as they know they’re helping their friends, visitors and in some cases their own families,” she said.