Lava Flow Update – Steam Suggests Flow Advancing Again Towards Pahoa

Steaming extends northeast along ground crack, suggesting lava is advancing again along the crack

Steaming (center of photograph) was reported this morning east of the small pad of lava (just above center) that emerged from a ground crack this past week. This renewed progression of steaming suggests that lava is again continuing to advance beneath the surface, along these ground cracks. On our afternoon overflight, the farthest point of steaming was near an abandoned well site, which serves as a convenient landmark in this broad expanse of forest. The farthest steaming was 11.9 km (7.4 miles) northeast of the vent on Puʻu ʻŌʻō, and 2.6 km (1.6 miles) from the eastern boundary of the Wao Kele o Puna forest reserve. In the top portion of the photograph, numerous plumes of smoke originate from scattered surface flows burning vegetation. Puʻu ʻŌʻō can be seen on the horizon.

This figure compares the photo above with an equivalent view from a thermal camera. The plumes of smoke mark the farthest active lava on the surface (small, scattered lobes of pāhoehoe), which are also shown as small hotspots in the thermal image. The pad of lava that emerged from the ground crack earlier this week was inactive at the surface but still quite warm (high temperature patch in center of image). East of this pad of lava, steaming (just below the center of the photograph) has appeared over the past day, suggesting that lava is continuing to advance below the surface along a ground crack. Direct views into the crack were not possible due to thick vegetation, but close views of the steaming areas with the thermal camera reveal temperatures up to 190 C (370 F). These high temperature are further evidence of lava moving through the crack.

A closer of the new steaming. The thick vegetation obscures direct views of the ground crack, and only a line of steaming and browned vegetation is evident at the surface.

Slow-moving pāhoehoe advances through thick forest northeast of Puʻu ʻŌʻō. The pāhoehoe lobes surround, and burn through, the base of the trees. By the time the trees topple over, the lava surface temperature has cooled sufficiently that the downed trees do not completely burn through, leaving a field of tree trunks on the recent lava surface. One tree in the center of the photograph is completely surrounded by active lava, and likely on the brink of toppling over.

Another view of the lava expanding into the forest.
Closer to the vent on Puʻu ʻŌʻō, one of several skylights provides a view of the flowing lava stream within the lava tube. This lava tube supplies lava from the vent to the active surface flows near the flow front.

Click to enlarge

Click to enlarge

New Lava Flow Map Released – Lava Flow Once Again Advancing

Map showing the June 27th flow in Kīlauea’s East Rift Zone as of August 28, 2014:

Click to enlarge

Click to enlarge

The area of the flow as mapped on August 27 is shown in pink, while widening and advancement of the flow as of August 28 is shown in red. All older lava flows (1983–2014) are shown in gray. The thin yellow line marks a portion of the lava tube feeding the flow.

The only place where lava significantly widened the margin was at the most distant surface breakout, which was 8.6 km (5.3 miles) from the vent. The brown line at the far end of the flow marks the ground crack that channeled lava to the east, where it later emerged to form a new pad of lava.

Yesterday, there was no surface activity there and no indication that lava was continuing to advance within ground cracks. This morning, however, steam was rising above a crack extending east beyond the end of the lava pad, suggesting that lava was once again advancing within a crack below ground.

The most distant steaming area was 11.9 km (7.4 miles) from the vent and 2.6 km (1.6 miles) from east boundary of the Wao Kele o Puna Forest Reserve.

Mayor Kenoi Statement on FEMA Denial of Funds for Iselle Victims

Hawai’i County Mayor Billy Kenoi issued the following statement in response to the Federal Emergency Management Agency’s denial of the state’s request for individual assistance:

“We are very disappointed in FEMA’s decision to deny the state’s request for individual assistance for the victims of Tropical Storm Iselle. Our residents and families suffered destroyed homes, property losses and many other impacts from this historic storm. For many people, their lives have still not returned to normal, and the federal government must help our communities. We strongly urge Governor Abercrombie to appeal the FEMA decision directly to President Obama. We hope the president will recognize that the residents of Puna need his help, and deserve all the support and assistance that we can give them.”

Civil Defense Message – Eruption Information Update

This is an Eruption Information Update for Thursday August 28th at 12:30pm.

This morning’s helicopter over flight and assessment showed that there is presently no surface activity.  The current flow had entered a crack system earlier this week and there is some evidence to indicate subsurface lava activity. The evidence is limited to steam plumes along the area of the crack.

Presently, the current activities and flow does not present with an immediate or imminent threat to area communities.

Forest Legacy

The location of the crack and areas of the steam is approximately 1.7 miles southwest or upslope of the Wao Kele Puna Forest Reserve boundary.  Eruption activity will be monitored and additional updates will be provided.

Area residents are encouraged to continue to review their emergency plans in the event conditions change and should an evacuation be necessary.  As stated, the current flow activity does not present with an immediate or imminent threat.  This update is to keep area residents informed of current observations.

The public is advised that the flow cannot be accessed and is not visible from any public areas.  Please do not attempt to access the area as there are many cracks and dense vegetation. In addition please refrain from attempting to do so through the Kaohe Homesteads subdivision and respect the privacy of area residents.

Thank you and have a safe day. This is your Hawaii County Civil Defense

FEMA Aid Denied to Hawaii and Iselle Victims

The State of Hawaii’s request for a major disaster declaration due to Tropical Storm Iselle was denied today by Federal Emergency Management Agency Administrator W. Craig Fugate. The request sought Individual Assistance for individuals and households affected by the tropical storm in early August and Hazard Mitigation funds for use in statewide projects.

Various types of trees, including the invasive Allbizia were knocked down by the winds of hurricane Iselle as it landed on the eastern coast of Hawaii island on August 8, 2014.    Photo by Division of Forestry and Wildlife.

Various types of trees, including the invasive Allbizia were knocked down by the winds of hurricane Iselle as it landed on the eastern coast of Hawaii island on August 8, 2014. Photo by Division of Forestry and Wildlife.

Administrator Fugate’s denial letter states: “it has been determined that the damage from this event was not of such severity and magnitude to be beyond the capabilities of the state, affected local governments, and voluntary agencies.”

The Hawaii Emergency Management Agency (HI-EMA), formerly known as State Civil Defense, continues to work with federal and county officials on an application for assistance to rebuild public infrastructure.

People still in need of assistance following Iselle should call Hawaii County at (808) 935-0031 or the volunteer request line at (808) 464-3175.

The American Red Cross and the Hawaii State Voluntary Organizations Active in Disasters continues to take donations to help those affected by Iselle. Donations can be made through the following channels:

American Red Cross (Hawaii Chapter), Phone: (808) 734-2101 http://www.redcross.org/hi/honolulu

Hawaii State Voluntary Organizations Active in Disasters

Hurricane Iselle Long-Term Relief and Recovery Fund

Iselle donations may be dropped off at any American Savings Bank.

https://hivoad.communityos.org/cms/contact_hi

 

Lava Flow Update – Activity at Flow Front “Appears” to Stall But Surface Flows Remain Active

The June 27th flow remains active, but surface flows at the very farthest reaches of the flow appear to have stalled today.

lava flow 827

Click to Enlarge

The lava flow front consisted of an isolated pad of lava that emerged from a deep ground crack several days ago. Today, this pad of lava appeared inactive at the surface, with no sign obvious activity in the adjacent crack. On today’s overflight, the farthest active surface flows were on the main body of the June 27th flow, and were 8.5 km (5.3 miles) from the vent on Puʻu ʻŌʻō, or about 6 km (3.7 miles) from the eastern boundary of the Wao Kele o Puna forest reserve.

A closer view of the southern lobe of the June 27th lava flow. Smoke plumes originate from active surface breakouts, the farthest today reached 8.5 km (5.3 miles) from the vent on Puʻu ʻŌʻō. The spot at which this lobe plunged into a deep ground crack last week can be seen near the bottom of the photograph. In the upper right portion of the photograph, smoke originating from active breakouts on the northern lobe can be seen.

A comparison of the normal photograph (see above) of the south lobe of the June 27th flow with an equivalent view from the thermal camera. The thermal camera clearly shows the extent of the farthest active breakout, which was relatively small.

Top: Another view of the south lobe of the June 27th flow, which plunged into a deep ground crack last week (this spot is visible at the right side of the photograph). This wide view, looking west, also shows another deep crack nearby, a short distance to the south of the active flows (which are producing the smoke plumes). This immediate area contains many ground cracks, which are part of Kīlauea’s East Rift Zone. Puʻu ʻŌʻō can be seen in the distance.

Bottom: The isolated pad of lava that emerged from the deep ground crack several days ago did not have any active breakouts at the surface today, but incandescent lava could be seen in numerous cracks on the surface. This likely represents lava that had ponded within the flow and remains hot, but immobile.

Loans Available for Farmers Suffering Storm Damage

The Hawaii Board of Agriculture yesterday approved an emergency loan program for farmers across the state who are suffering from recent storm damage.
iselle dlnr

“Our field surveys and reports from farmers indicate significant damage to not only crops, but to some facilities and farm infrastructure,” said Scott Enright, chairperson of the Hawaii Board of Agriculture. “The emergency loan program will provide assistance to get the farms back into production as soon as possible.”

Eligible farmers may now apply for emergency loans of up to $100,000 at 3 percent interest.  Loans of $50,000 or less will not require credit denials from other financial institutions, which would normally be required for agricultural loans. The board also waived the three-year residency requirements normally required for agricultural loans.

The board also authorized state loan officers to modify or waive collateral requirements, as deemed necessary, on a case-by-case basis. Loan applications for emergency loans relating to this storm event will be accepted until Dec. 31, 2014.

Farmers suffering damage throughout the state should contact their nearest HDOA office:

  • Hilo – 933-9975 and 933-9977
  • Kona – 323-7591
  • Maui – 984-2400, extension 39460 (Toll Free)
  • Molokai – 1-800-468-4644, extension 39460 (Toll Free)
  • Oahu – 973-9460
  • Kauai – 241-3141, extension 39460 (Toll Free)

For more information on agricultural loans, call the Agricultural Loan Division at 973-9460 or go the division’s webpage:  http://hdoa.hawaii.gov/agl/

Hawaii Lava Flow Update – Lava Resurfaces Along Crack

Lava resurfaces along crack, continues advancing through thick forest

The leading edge of the June 27th lava flow plunged into a deep crack on Kīlauea’s East Rift Zone last week, and lava within the crack remained hidden for several days.

Over the past day, lava returned to the surface at a point slightly farther along the crack, creating a small island of lava surrounded by thick forest. Click to enlarge

Over the past day, lava returned to the surface at a point slightly farther along the crack, creating a small island of lava surrounded by thick forest. Click to enlarge

The farthest tip of the flow today was 11.4 km (7.1 miles) northeast of the vent on Puʻu ʻŌʻō, and 3.1 km (1.9 miles) from the eastern boundary of the Wao Kele o Puna forest reserve.

A view of the small pad of lava that has emerged from the crack over the past day. The lava pad was about 800 m (0.5 miles) long, and was about 1.3 km (0.8 miles) east of the point where lava plunged into the crack. Click to enlarge

A view of the small pad of lava that has emerged from the crack over the past day. The lava pad was about 800 m (0.5 miles) long, and was about 1.3 km (0.8 miles) east of the point where lava plunged into the crack. Click to enlarge

Another view of the isolated pad of lava that has emerged from the crack. This view is towards the east, along the East Rift Zone.

The spot at which lava flowed into the crack is to the west, out of view beyond the bottom of the photograph. Click to enlarge

The spot at which lava flowed into the crack is to the west, out of view beyond the bottom of the photograph. Click to enlarge

View of the pad of lava with the equivalent view from a thermal camera.

Click to enlarge

Click to enlarge

Puʻu ʻŌʻō crater remains partly obscured by thick fume.

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Click to enlarge

In particular, the northeastern portion of the crater (bottom left part of image) has recently been entirely obscured to the naked eye, but the thermal camera provides a clear view through the fume, revealing a small lava pond.

Click to enlarge

Click to enlarge

UPDATE: Where the Lava Flow is Now

Map showing the June 27th flow in Kīlauea’s East Rift Zone as of August 25, 2014.

Click to enlarge

Click to enlarge

The area of the flow as mapped on August 22 is shown in pink, while widening and advancement of the flow as of August 25 is shown in red. The brown line marks the ground crack that channeled lava to the east, where it emerged to form a new pad of lava over the past couple of days. The distal tip of this new lava pad is 11.4 km east-northeast of Puʻu ʻŌʻō, and 3.1 km from the edge of the Wao Kele O Puna Forest Reserve.

Click to enlarge

Click to enlarge

A more northerly branch of the flow, which intersected the southern edge of an older flow, has declined in vigor over the last couple of days. All older lava flows (1983–2014) are shown in gray. The thin yellow line marks a portion of the lava tube feeding the flow.

U.S. Court Overturns Law Limiting Biotech Crops on Kauai

A group of global biotech crop companies won a court victory on Monday that blocks enactment of a law passed last year limiting the planting of biotech crops and use of pesticides on the Hawaiian island of Kauai.

U.S. Magistrate Judge Barry Kurren of the U.S. District Court in Hawaii ruled that the law passed in November by local leaders on the island was invalid because it was pre-empted by Hawaii state law.

The Kauai law required large agricultural companies to disclose pesticide use and genetically modified (GMO) crop plantings while establishing buffer zones around schools, homes and hospitals to protect people from exposure to pesticides used on the crops…

More Here: U.S. court overturns law limiting biotech crops on Hawaiian island

 

Senator Schatz Urges President Obama, FEMA for Major Disaster Declaration for Hawaii

U.S. Senator Brian Schatz (D-Hawai‘i) wrote letters to President Barack Obama and Federal Emergency Management Agency (FEMA) Administrator Craig Fugate today supporting the State of Hawai‘i’s request for a major disaster declaration due to damages caused by Tropical Storm Iselle from August 7-9, 2014.

Senator Brian Schatz  in Puna.

Senator Brian Schatz in Puna.

“Tropical Storm Iselle caused strong winds, heavy rain, flooding, high surf, storm surge, and lightning, which resulted in damages reported across all four counties in the State of Hawai‘i,” Senator Schatz wrote. “Hawai‘i County has a majority of the damages where it experienced loss of power and a lack of access to water. Hawai‘i County also has widespread debris that made it difficult for residents to access emergency services. Furthermore, preliminary damage assessments estimate that the total loss and damage to the island of Hawai‘i in agriculture and commodities is $66 million. With all available state and local level resources being used, federal assistance is needed to support our communities’ recovery.”

Senator Schatz also expressed his support for the State’s request for Individual Assistance for Hawai‘i County, statewide Hazard Mitigation, and Small Business Administration loan assistance programs to help with the recovery.

Since Tropical Storm Iselle made landfall, Senator Schatz’s office has been in close contact with the White House to discuss the impact of the storm and how the federal government can help residents and communities rebuild. Last week, Senator Schatz traveled to Puna and met with Hawai‘i County Mayor Billy Kenoi’s cabinet, HELCO, State Senator Russell Ruderman, Director of Civil Defense Darryl Oliveira, representatives from the Big Island Invasive Species Council, and the U.S. Forest Service, to begin the process of developing a hazard mitigation plan for albizia trees, which damaged infrastructure and caused widespread debris on Hawai‘i Island.

The full text of the letter to President Obama follows:

August 25, 2014

The Honorable Barack Obama
President of the United States
The White House
1600 Pennsylvania Avenue
Washington, DC 20500

Dear Mr. President:

I write in support of Governor Neil Abercrombie’s request for a major disaster declaration for the State of Hawai‘i due to damages caused by Tropical Storm Iselle from August 7-9, 2014.

On August 7, 2014, Hurricane Iselle approached the Hawaiian Islands and made landfall on August 8, 2014, which then became a tropical storm. The Governor declared a statewide state of emergency on August 6, 2014 and signed a supplemental proclamation on August 14, 2014, which extended the state of emergency until October 17, 2014. Tropical Storm Iselle caused strong winds, heavy rain, flooding, high surf, storm surge, and lightning, which resulted in damages reported across all four counties in the State of Hawai‘i. Hawai‘i County has a majority of the damages where it experienced loss of power and a lack of access to water. Hawai‘i County also has widespread debris that made it difficult for residents to access emergency services. Furthermore, preliminary damage assessments estimate that the total loss and damage to the island of Hawai‘i in agriculture and commodities is $66 million. With all available state and local level resources being used, federal assistance is needed to support our communities’ recovery.

Pursuant to Section 401 of the Robert T. Stafford Disaster Relief and Emergency Assistance Act (Stafford Act, 42 U.S.C. § 5121-5207), and implemented by 44 CFR § 206.36, I ask that you swiftly approve Governor Abercrombie’s request that the State of Hawai‘i receive a major disaster declaration. Specifically, I support the Governor’s request for Individual Assistance for Hawai‘i County. I also support his request for Hazard Mitigation statewide and Small Business Administration loan assistance programs.

Thank you for your consideration of this request. Please do not hesitate to contact me if you have any questions or need additional information.

Regards,

BRIAN SCHATZ
United States Senator

Where The Lava Flow is NOW

Map showing the June 27th flow in Kīlauea’s East Rift Zone as of August 22, 2014.

Click to enlarge

Click to enlarge

The area of the flow as mapped on August 12 is shown in pink, while widening and advancement of the flow as of August 22 is shown in red. The heavy brown line marks the extent of steaming along a ground crack into which lava is flowing. Though lava is not visible within the crack, it is inferred that lava is using the crack as a pathway to continue its advance to the northeast.

hvo106A more northerly branch of the flow is entering a different part of the forest about midway along the length of the flow. All older lava flows (1983–2014) are shown in gray. The thin yellow line marks a portion of the lava tube feeding the flow

Puna Trail to Shipman Beach Closed Until Further Notice

The Department of Land and Natural Resources (DLNR) Division of Forestry and Wildlife has closed the Puna hiking trail until further notice, due to severe tree fall caused by Hurricane Iselle.

Various types of trees, including the invasive Allbizia were knocked down by the winds of hurricane Iselle as it landed on the eastern coast of Hawaii island on August 8, 2014.    Photo by Division of Forestry and Wildlife.

Various types of trees, including the invasive Allbizia were knocked down by the winds of hurricane Iselle as it landed on the eastern coast of Hawaii island on August 8, 2014. Photo by Division of Forestry and Wildlife.

These downed trees are blocking access to Haena (Shipman) beach in the South Hilo area.

The Puna trail is managed by DLNR's Division of Forestry and Wildlife as part of the Na Ala Hele Trails and Access Program trails inventory.  This coastal rainforest was decimated by hurricane Iselle on August 8, 2014.  Photo by Division of Forestry and Wildlife.

The Puna trail is managed by DLNR’s Division of Forestry and Wildlife as part of the Na Ala Hele Trails and Access Program trails inventory. This coastal rainforest was decimated by hurricane Iselle on August 8, 2014. Photo by Division of Forestry and Wildlife.

“Removal of these downed trees will take DOFAW crews some time to complete,”said Steven Bergfeld,  DOFAW Hawaii branch manager.

Closeup shows young growth that was toppled by strong hurricane winds.  Photo by Division of Forestry and Wildlife.

Closeup shows young growth that was toppled by strong hurricane winds. Photo by Division of Forestry and Wildlife.

“DOFAW appreciates the public’s cooperation and understanding the need to keep this trail closed for public safety until it can be cleared,”he said.

“Aloha Puna” Fundraiser Shirts to Benefit HIUW for Puna Recovery Efforts

Locally owned and operated Big Island companies – Creative Arts Hawaii, Aloha Grown and Parker Ranch Store – have come together to design and print exclusive limited edition “ALOHA PUNA” fundraiser shirts, in an effort to assist our Puna community in need.

Aloha Puna

The “ALOHA PUNA” shirts will be sold for $20.00 each with all proceeds to benefit the Hawaii Island United Way (HIUW) for recovery efforts in Puna.

According to Connie Kurohara, VP Creative Arts Hawaii, Aloha Grown and Parker Ranch Store, “It has been so heartwarming to see Big Island residents, as well as those abroad, come out to support our Puna community. As many families have a long road ahead after the destruction of Hurricane Iselle, we just want to do our part to kokua with recovery efforts. At Aloha Grown, our mission is to support local, sustain the aina, and share the aloha…and we intend to do just that.”

“ALOHA PUNA” fundraiser shirts will be available for purchase at the Aloha Grown store in downtown Hilo (224 Kamehameha Ave), Creative Arts Hawaii in Keaukaha, Hilo (500 Kalanianaole Ave) and the Parker Ranch store in Waimea (Parker Ranch Center). For more information, visit www.alohapuna.com.

 

Lava Flow Continues to Advance – Could Become Threat to Residential Areas in Weeks to Months

The June 27th lava flow, named for the date it began erupting, continues to advance to the northeast of its vent on the flank of Pu‘u ‘Ō‘ō on Kīlauea Volcano’s East Rift Zone.  As of Friday, August 22, the front of the flow was 10.7 km (6.6 mi) northeast of the vent.

hvo106

According to the USGS Hawaiian Volcano Observatory (HVO) Scientist-in-Charge Jim Kauahikaua, the lava flow is not an immediate threat to residential areas or infrastructure downhill of the flow, but could become one in weeks to months if lava continues to advance.

This view is to the east, with the forested cone of Heiheiahulu partly obscured by the smoke plume from this angle. (Click to Enlarge)

This view is to the east, with the forested cone of Heiheiahulu partly obscured by the smoke plume from this angle. (Click to Enlarge)

HVO scientists, who mapped the flow during an overflight Friday morning, report that the flow was active along two fronts. The northern branch was advancing northeastward across fairly flat land, while the southern branch had flowed into a ground crack within the rift zone. By tracing the steam issuing from the crack, lava is inferred to have advanced 1.4 km (0.9 mi) over the past 4 days, putting it 3.8 km (2.4 mi) from the eastern boundary of the Wao Kele o Puna Forest Reserve.

hvo108

The difficulty in forecasting the flow’s exact path is that “downhill of the flow” can be affected by subtle variations in topography (shape and features of the ground surface), changes in lava supply (volume increases or decreases), and where and how lava enters or exits ground cracks along the rift zone.

Kilauea Volcano’s East Rift Zone eruption began in January 1983.  Since then, most lava flows have advanced to the south, reaching the ocean about 75 precent of the time.  But the northeastward movement of the June 27th lava flow is not unprecedented.  Lava flows also traveled northeast of Pu‘u ‘Ō‘ō episodically in 1983-1986 and for four months in 2007, as well as during the past 19 months.  The most distal point reached by the Kahauale‘a and Kahauale‘a 2 lava flows, which were active from early 2013 until June 2014, was 8.8 km (5.5 mi) northeast of Pu‘u ‘Ō‘ō.

HVo107

The June 27th lava flow is advancing through a heavily forested area on Kīlauea’s East Rift Zone. This area of the rift zone is exceedingly hazardous to hikers as it is highly fractured, with numerous, deep ground cracks that are difficult to see because of the heavy vegetation. Another hazard in the area includes methane explosions that occur when lava flows over vegetated land.

The June 27th lava flow is currently within the Kahauale‘a Natural Area Reserve, which has been closed by the Hawaii State Department of Natural Land and Resources (DLNR) due to the ongoing volcanic hazards, and the Wao Kele o Puna Forest Reserve, also closed by DLNR and the Office of Hawaiian Affairs.

hvo109

HVO continues to closely monitor the June 27th lava flow through increased overflights, satellite imagery, and webcam images, and is keeping Hawai‘i County Civil Defense fully informed about the flow’s location. The public can track the lava flow activity through maps, photos, and daily eruption updates posted on the HVO website at http://hvo.wr.usgs.gov/activity/kilaueastatus.php. Should the lava flow become an immediate threat to residential areas or infrastructure, HVO will begin posting more frequent updates.

Gov. Abercrombie Signs Formal Request for Presidential Disaster Declaration

Gov. Neil Abercrombie today signed a request for a Presidential Disaster Declaration asking for federal assistance to help pay for damage caused by Tropical Storm Iselle, which impacted Hawaii from Aug. 7 to 9, 2014.

Shaka For HELCOThe request seeks Individual Assistance for Hawaii County. Individual Assistance would make additional funding, loans and services available to affected residents.

For updates on Iselle recovery efforts, visit the Hawaii Emergency Management Agency website at: scd.hawaii.gov

Scams Targeting Iselle Victims Being Reported by HELCO

Hawaii Electric Light Company has been informed of scams targeting Hawaii Island customers in the wake of Tropical Storm Iselle.

HELCO SCAM

Customers reported receiving telephone calls from someone claiming to be a Hawaii Electric Light claims representative. The customers were asked to provide their social security number.

Hawaii Electric Light wants to remind customers that the utility will not contact customers to request personal information or direct customers to submit payments via options other than those listed on the back of the billing statement.

For your safety and protection:

  • Never provide personal, confidential or financial information to an unidentified individual.
  • Ask questions or ask for proper identification. Request the individual’s name, company name, and phone number.
  • Be cautious when responding to callers from an unidentified phone number. Phone scammers want to remain anonymous.
  • Be aware that today’s technology can be used to mask the caller’s phone number and the caller ID could indicate the call is originating from Hawai‘i Electric Light, even though it is not.
  • Report any suspicious activity to local police.

To obtain a claim form, please visit one of our customer service locations in Hilo, Waimea or Kona or visit our website at www.hawaiielectriclight.com.

Video – Hurricane Iselle Disaster and Aftermath

Hurricane Iselle hit Hawaii on August 7th and caused severe damage to the Big Island. This video shows the Kapoho area.

Video – Hurricane Iselle Damage & Recovery in Puna, Hawaii

Two weeks ago, Hurricane Iselle devastated Puna on the Big Island of Hawaii on August 7, 2014.

Fragile invasive albizia trees shattered, downing utility lines and blocking major roads.

Falling Branches

The storm surge at Kapoho flooded and demolished homes. The community immediately started to pitch in with food, water, and ice. The government efficiently organized resources, and cleared roads and beach parks and HELCO is working overtime to get electricity back to folks systematically.

Much mahalos to everyone for your aloha spirit during this challenging time. Imua!

HELCO Power Restoration Update – Nanawale Estates Still Without Power

Electric service has been restored to approximately 300 customers in Vacationland and Kapoho Beach Lots who have been without power following Tropical Storm Iselle. At this time, more than 99 percent of Hawaii Island customers now have power.

Power Line

An estimated 800 customers remain without power. Nearly all of these customers are in Nanawale Estates, where electrical line crews are focusing their efforts and expect to make more progress today.

The storm caused extensive damage in that area, with many streets impacted by fallen trees, downed power lines and damaged utility poles. Tree-trimming and construction crews have been working in those areas to clear roads and dig holes for poles, so electrical line crews can move in and work safely and efficiently.

In the interests of safety, crews will complete repairs before restoring power to the subdivision. Restoration progress may be impacted by access due to storm debris, fallen trees, or other conditions in the field.

“We understand how hard it’s been for these customers who have been without power for such a long time. We assure them that we we’re committed to restoring service to all of our customers,” said Darren Pai, Hawaii Electric Light spokesman.

Customers in other areas who are still without power should report their outage by calling 969-6666.

Utility crews are working with the county and other agencies to clean up storm debris and damaged utility equipment. As a safety precaution, customers are reminded not to touch or move any fallen poles, lines or other utility equipment.

Electrical line crews are also continuing to work on smaller outages in the following areas:
Hawaiian Paradise Park, Leilani Estates, and Lanipuna Gardens. In addition, tree-trimming and hole-digging crews are continuing to work in Hawaiian Acres, Lanipuna Gardens, Mauna Loa Estates, Nanawale, Pohoiki Road, and Volcano.

Although crews have made good progress, it could still take another two weeks – and in some cases, even longer – to restore power to the areas with the most significant damage. Actual restoration times for each location will depend on the extent of the damage.

Customer Information Center in Puna

Hawaii Electric Light’s Customer Information Center is at the Leilani Estates Community Center at 13-3441 Moku Street in lower Puna. Operating hours are from 9 a.m. to 4 p.m. The center will close after Friday, Aug. 22. After the center closes, customers may call 969-6666 for status updates.

Until then, company representatives will be on hand to answer questions from the public and provide the status of repairs. Free Wi-Fi access and a charging station will also be available at the center. Customers may bring their electronic devices to the center and get them charged there.

Electrical Safety

Hawaii Electric Light urges the public to remember these important safety tips:

  • Do not approach any downed power lines, as they may have electricity running through them and can be dangerous. If you see someone injured by a downed power line, do not approach them and call 9-1-1 for assistance.
  • Use generators outdoors and away from flammable materials. Generators connected directly to your home may feed excess electricity back into power lines, creating a public safety hazard. Plug appliances directly into your generator, using extension cords.
  • Unplug unnecessary and sensitive electronic equipment. Use high-quality surge suppressors for electric appliances that remain plugged in.
  • Use batteries to power flashlights and lanterns. Do not use candles or other flammable fuel sources, as they are fire hazards.
  • Be aware of trees and utility poles that were weakened by storm winds and have the potential for falling.
  • Anyone who is without power and who is dependent on electric-powered life support medical equipment should make arrangements to go to an alternate location with power. They should bring their medical equipment and medications with them. They should also stay in contact with their medical equipment supplier for any special equipment needs.