East Hawaii Residents Asked to Reduce Water Usage Due to Ongoing Dry Conditions

Due to the ongoing dry conditions, the Department of Water Supply is requesting customers in the affected areas to reduce your daily water usage by 10%. Listed are some ways to conserve water to reach the 10% goal:

AFFECTED AREAS: HAKALAU-WAILEA, SOUTH HILO, HAWAI‘I NINOLE, NORTH HILO, HAWAI‘I

  • Wash only full loads of laundry or dishes at a time. 
  • Check faucets and pipes for leaks. 
  • Serve drinking water only when requested. 
  • Keep a container of drinking water in the refrigerator. Use drinking water wisely.
  • Do not let water run unnecessarily. Please shut the water off when you wash or brush your teeth. Use a glass to rinse when brushing your teeth.
  • When bathing or showering, use water only to wet and rinse off. 
  • Do not fill up the bathtub. 
  • Do not flush toilets unnecessarily. 
  • Review and reduce frequency of irrigation schedule by adjusting timers appropriately.

All irrigation and agricultural users should keep water usage to a minimum. Irrigate only at night from 8:00 p.m. to 6:00 a.m. This measure will reduce water loss due to evaporation, and minimize water system usage during peak demand.For more information, please contact the Department at (808) 961-8790 or (808) 961-8060 during normal business hours or visit our website at www.hawaiidws.org.

Emergency Water Restriction Notice for North Kona District

This is an Emergency Water Restriction Notice for North Kona District customers for Sunday August 13 at 11:45 AM.

The Department of Water Supply reports Honokohau Deepwell located in North Kona is now out of service.

Due to the loss of this pump this morning, North Kona customers in the area from Keauhou to Keahole and Honalo to Makalei must restrict water use to health and safety needs only. This means use water for drinking, cooking, and hygiene purposes only.  Cease all other water use including all irrigation and washing of vehicle and boats.

Conserve water by flushing toilets less often and taking shorter showers.

We also recommend that residents store a sufficient amount of water (5-10) gallons for basic household needs, such as flushing toilets, hygiene and consumption in the event of service disruption.

Until further notice, the Department of Water Supply is suspending temporary service accounts and irrigation accounts in North Kona.

For after hours emergencies, or to report any observed wasteful use of water call the DWS at 961-8790. During normal business hours, call 961-8060