Stephen Levins, Executive Director of the Department of Commerce and Consumer Affair’s Office of Consumer Protection, is urging Hawaii consumers who may be holding gift cards, certificates or store credits from Sports Authority to redeem their balances as soon as possible. Consumers are also urged to return unwanted merchandise immediately for a refund or exchange.
The company filed for Chapter 11 bankruptcy protection in March of this year, and initially had received approval from the bankruptcy court to proceed with business as usual. The company has since announced plans to begin liquidating its business throughout the United States, including its operations in Hawaii. Change is expected in the coming weeks, with an auction scheduled for late May, making the future of the company uncertain.
“An important guideline with gift cards is to use them as soon as you can, because if a store closes or goes bankrupt, there may be little to no recourse for a consumer to recover an unspent balance,” said Executive Director Levins. “If you currently have a Sports Authority gift card, you should use it immediately to avoid losing whatever credit it contains.”
Sports Authority operates eight stores in Hawaii, in Hilo, Honolulu, Kahului, Kailua-Kona, Kaneohe, Kapolei, Lihue, and Waikele.