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Hawaiian Telcom Progress Hindered by Vandalism – Fiber Cables Deliberately Cut

Hawaiian Telcom Progress Hindered by Vandalism, Less than 200 Out of Service Hawaiian Telcom continues to make progress in restoring services to Big Island customers.

telcom1Less than 200 customers are out of service, primarily in Nanawale where crews have now begun to repair damaged cables.

Hawaiian Telcom crews worked over the Labor Day weekend but their progress was hindered by vandalism in Kapoho. Hawaiian Telcom crews discovered fiber cables that had been deliberately cut in several places. Copper theft is suspected and a police report has been filed. Theft of copper is a Class C felony in Hawaii punishable by five years in prison. Hawaiian Telcom urges the public to report suspicious activity to police at 911 or by calling Hawaiian Telcom security at 643-7111.

Hawaiian Telcom is continuing to provide free Wi-Fi service at the Hawaiian Paradise Park Activity Center and the Pahoa Community Center. Hours of operation at both locations are 8 a.m. to 4:30 p.m. To take advantage of the free Wi-Fi, consumers should bring their own wireless devices, such as laptop computers, tablets and smartphones.

Hawaiian Telcom thanks customers for their patience and understanding as crews continue to work hard on restoring all services as quickly as possible.

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