Commentary – “Hawaii Department of Transportation Needs To Do a Better Job In Disseminating Project Information…”

The Hawaii Department of Transportation needs to do a better job in disseminating project information to the public at large. The HDOT public affairs office seems to be understaffed, as it takes awhile to get a response and sometimes the information is not correct.

Saddle Road Extension Map

Saddle Road Extension Map

For example, recent articles about the Daniel K. Inouye Highway project contained inaccurate information concerning total cost, start location of last east side phase among other mistakes. I’ve had to jump through hoops to double check that my information was correct as a result.

The HDOT public affairs office response queue times have also increased. I recently asked when the Kuakini Highway widening EIS meeting would be held. I received a response stating it would take about a week to respond.

These issues started cropping up about mid-year when the CFLHD, HDOT and FHWA referred all my inquiries regarding the Queen Kaahumanu Highway widening and Saddle Road projects to Caroline Slyuter, the HDOT PIO. I had to get any updates through alternative means because it usually took several days or even longer to get any updates through the public affairs office.

The CFLHD and HDOT have websites for the Daniel K. Inouye Highway and Queen Kaahumanuy Highway widening projects. Both of these agencies need to do a better job keeping these websites updated, so the public is informed about these important highway projects. This would be a great first step in properly engaging the public.

Aaron Stene
Kailua-Kona

One Response

  1. Yep, I sent an email about the issue of vegetation crawling out to the fog line and into the lanes on Hwy. 130 at Pahoa three months ago and am still waiting for a response. True, I didn’t write the HDOT, but rather the county highway department. Still waiting!

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