FAQ’s About the Mokulele and Mesa Joint Venture


Why has Mesa Airlines entered in to a joint-venture with Mokulele Airlines?
How will the new joint-venture work?
Will both the go! and Mokulele Reservations and Customer Care centers continue to operate?
Will the go! and Mokulele websites and reservations numbers continue to operate?
Which aircraft will be flown by the new joint-venture between Mesa Airlines (dba go!) and Mokulele Airlines?
Where do customers go to book Mokulele Express flights to/from Moloka’i?
Where will customers who book flights on go! or Mokulele Airlines check-in once the joint-venture is in effect beginning October 15, 2009?
The new venture will operate single class aircraft. What about the passengers who purchased a first class ticket before October 13, 2009?
Will the Ali’i Lounge continue to operate at Honolulu’s Inter-Island Terminal?
What will happen to passengers that have purchased Ali’i Club memberships or Ali’i Rewards memberships?
Are the Likiki Lele Coupon Books still valid for travel on flights operated by the new joint-venture?
How early do I need to arrive at the airport prior to the scheduled departure time?
How far is the Commuter Terminal from the Interisland Terminal?
Do I need to confirm my reservation?
What if I need to change my reservation?
Does go! Mokulele offer seat assignments?
Are the go! Mokulele flight departure times the same?
Do I have to pay for bags?
What are the carry-on bag requirements for flights operated by Mesa Airlines?
What if I have a surfboard?
What if I have a connection to another airline?
What happens to my Alaska Airlines Miles?
Will I earn Alaska Airlines Miles on go!?
Will I earn go!Miles for a ticket originally purchased on Mokulele?
Can I get a refund for my Mokulele ticket?

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