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    August 2008
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Guaranteed Sun in Hilo or Your Money Back Says Priceline!

In what may be one of Pricelines biggest mistake ever, they are guaranteeing trips to places that they believe will be sunny. If it rains during the trip, the customers get their money back.

Hilo is listed as one of the destinations. Anyone on the mainland reading my blog?

Here’s the deal: If your destination records a half inch or more of rain on more than half of the days you’re there, you get a full cash refund. The fine print:

  • The guarantee applies to packages of three to eight days, including travel days.
  • The guarantee applies to all trip components: airfare, accommodations, sightseeing, and even taxes, but not travel insurance.
  • You must buy before September 12, for departure dates through November 16.
  • You must buy at least 12 days before departure.
  • The rain is measured at the official weather station at the destination’s proximate airport.
  • You do not get a partial refund for fewer rainy days.
  • There’s no extra charge for the guarantee.

The deal applies to more than 100 destinations, many of which are big mainland cities where a rain guarantee might not be important. But it does cover many where rain would be a real problem. Mainland beach/golf destinations and gateways include Daytona Beach, Jacksonville, Long Beach, Los Angeles, Ft. Lauderdale, Melbourne (Florida), Miami, Panama City (Florida), Pensacola, San Diego, and Sarasota. Offshore beach/golf destinations include Aruba, Freeport, Hilo, Honolulu, Kahului, Kona, Lihue, Montego Bay, Nassau, San Jose, Costa Rica, and San Juan. London is the sole European destination. Of course, that list omits a large number of popular Caribbean, Mexican, and Pacific beach and golf resorts, but it provides a reasonable range of choices. Priceline has a link to a website where you can check rainfall. If you’re eligible, your refund is automatic.

One Response

  1. Hello Damon,

    Yes, we are reading your blog here on the mainland. And thank you for the Priceline mention.

    Thought you might be interested to know that we have already given out hundreds of refunds for our Sunshine Guaranteed packages – but none so far in Hawaii. I’ve attached the link so you can see some of the refund locations and amounts. (The link is broken up, so you may have to cut and paste).


    As far as this promotion being a bad idea, all I can say is it got your attention .

    Best of luck. Great blog.

    Brian Ek
    General Manager, PriceBreakers

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